# Finnish Speaking Frontline Support Representative

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is excited to present an opening for a Finnish Speaking Frontline Support Representative. This position is perfect for individuals passionate about providing exemplary customer service to Finnish-speaking clients. Join our dedicated team and play a crucial role in ensuring outstanding client experiences.

  

### Responsibilities

-   Deliver exceptional frontline support to Finnish-speaking clients through phone, email, and live chat.
-   Assist customers with inquiries regarding products, services, and account inquiries.
-   Troubleshoot and resolve customer complaints efficiently, aiming for high satisfaction levels.
-   Accurately document all customer interactions in the CRM system for effective follow-up and reporting.
-   Collaborate with team members to maintain high service standards and improve customer experiences.
-   Identify opportunities for service improvement and contribute to best practices implementation.
-   Stay informed about company products and services to provide accurate information to clients.

## Requirements

-   Fluency in Finnish and English, both written and spoken.
-   Previous experience in customer service or a relevant support role is highly desirable.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities with a customer-focused mindset.
-   Able to thrive in a fast-paced environment and handle multiple tasks simultaneously.
-   Familiarity with CRM software and basic computer skills.
-   Positive attitude and a commitment to delivering outstanding customer service.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/997DC790F3/apply)

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