# Dutch Speaking Customer Service for Media & Entertainment -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Netherlands (Remote) · Full-time · Posted 2025-09-25

**Salary:** EUR 20,000–23,000

**Workplace:** remote

**Department:** Dutch

## Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative in the vibrant Media & Entertainment industry. This position will allow you to engage with clients and customers while supporting a well-known company that drives creativity and innovation in entertainment.

  

### Responsibilities

-   Provide outstanding customer service to Dutch-speaking clients through various channels such as phone, email, and live chat, addressing inquiries about products and services in the media and entertainment sector.
-   Assist customers with troubleshooting issues related to media subscriptions, streaming services, and billing inquiries.
-   Communicate effectively to understand and resolve customer concerns, ensuring a seamless experience throughout their customer journey.
-   Stay informed about the latest media trends and company offerings to provide accurate and relevant assistance.
-   Document customer interactions thoroughly, providing feedback for service improvement initiatives.
-   Collaborate with other departments to escalate and resolve complex customer issues efficiently.
-   Contribute to the overall satisfaction and loyalty of our customer base by providing friendly and professional service.

## Requirements

-   Fluency in Dutch and English, both written and spoken.
-   Prior experience in customer service, preferably within the media or entertainment industry, is advantageous.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities and the capacity to work in a fast-paced environment.
-   Familiarity with customer service software and CRM systems.
-   Detail-oriented with strong organizational skills.
-   A passion for media and entertainment, with an understanding of current trends.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/9998C789DC/apply)

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