# French Speaking Marketplace Customer Representative

> Patrique Mercier Recruitment By Nellie · Greece (Remote) · Full-time · Posted 2025-08-19

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is looking for a talented French Speaking Marketplace Customer Representative to join our dedicated customer service team. In this role, you will be essential in providing high-quality support to our French-speaking customers, ensuring they have a seamless experience on our marketplace.

  

### Responsibilities

-   Act as the primary point of contact for French-speaking customers via phone, email, and live chat, providing exceptional service and support.
-   Assist customers in navigating the marketplace, addressing their inquiries about products, prices, and order statuses.
-   Effectively resolve any customer complaints and issues, prioritizing customer satisfaction in all interactions.
-   Maintain accurate records of customer interactions in our CRM system for tracking and report generation.
-   Collaborate with other departments to share insights and feedback from customers to improve service delivery.
-   Stay updated on marketplace developments, promotional offers, and product information to provide timely assistance to customers.
-   Contribute to team meetings and training sessions, fostering a collaborative and positive work environment.

## Requirements

-   Fluency in French and English, with exceptional communication skills in both languages.
-   Previous experience in customer service or a related field is preferred.
-   Strong problem-solving skills with a focus on delivering excellent customer service.
-   Comfortable using CRM software and other digital tools for efficient communication.
-   Excellent organizational skills and attention to detail.
-   A self-motivated individual who can work independently and collaboratively with a team.
-   Positive demeanor and enthusiasm for enhancing customer experiences.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/9B22C3D009/apply)

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