# French Speaking Client Support Specialist

> Patrique Mercier Recruitment By Nellie · France (Remote) · Full-time · Posted 2025-08-18

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is thrilled to offer a position for a French Speaking Client Support Specialist. This role is ideal for individuals who are committed to delivering exceptional customer service and are ready to assist French-speaking clients with their inquiries in a professional and supportive environment.

  

### Responsibilities

-   Provide outstanding support to French-speaking clients through various communication channels, including phone, email, and live chat.
-   Address customer inquiries related to products, services, and account concerns with professionalism and empathy.
-   Troubleshoot customer complaints and provide timely resolutions to enhance customer satisfaction.
-   Document all client interactions accurately in the CRM system for future reference.
-   Work collaboratively with team members to maintain high standards of service and improve client experiences.
-   Identify areas for service improvement and actively contribute to discussions on how to enhance customer support.
-   Stay updated on product information to provide relevant details to clients.

## Requirements

-   Fluency in French and English, both written and spoken.
-   Previous experience in customer support or a similar role is preferred.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities with a focus on customer satisfaction.
-   Able to manage multiple tasks effectively in a dynamic environment.
-   Familiarity with CRM systems and basic computer skills.
-   Enthusiastic and committed to providing remarkable customer service.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/9B4751A3F5/apply)

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