# Danish Speaking Customer Service for Online Marketplace -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Denmark (Remote) · Full-time · Posted 2026-01-10

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Danish

## Description

Patrique Mercier Recruitment FR is thrilled to offer a remote position for a Danish Speaking Customer Service Representative for a leading Online Marketplace. This role is ideal for individuals based in Greece who are passionate about e-commerce and committed to providing exceptional service to Danish-speaking customers from the comfort of their home.

  

### Responsibilities

-   Deliver outstanding customer service to Danish-speaking clients via phone, email, and chat on various inquiries regarding products and orders.
-   Assist customers with navigating the online marketplace, ensuring a seamless shopping experience.
-   Handle product inquiries, order modifications, and returns while ensuring customer satisfaction.
-   Address customer complaints and provide effective solutions in a timely manner.
-   Collaborate with different departments to resolve issues and enhance service delivery.
-   Stay informed about ongoing promotions, product offerings, and platform features to assist customers accurately.
-   Document all customer interactions and feedback for continuous improvement purposes.

## Requirements

-   Fluency in Danish and English, both written and spoken.
-   Experience in customer service, especially in the e-commerce or online retail sector, is preferred.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving skills and ability to thrive in a fast-paced environment.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with exceptional organizational skills.
-   Willingness to work flexible hours as needed.

## Benefits

-    Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/9DB407FD9E/apply)

---
Powered by [Workable](https://www.workable.com)