# German Speaking Customer Service for Aviation industry -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Germany (Remote) · Full-time · Posted 2025-09-25

**Salary:** EUR 20,000–23,000

**Workplace:** remote

**Department:** German

## Description

Patrique Mercier Recruitment FR is thrilled to offer an opportunity for a German Speaking Customer Service Representative in the Aviation Industry. This role is perfect for individuals passionate about customer service and aviation, providing a unique chance to support clients in a fast-paced and dynamic environment.

  

### Responsibilities

-   Deliver exemplary customer service to German-speaking clients in the aviation sector via phone, email, and chat.
-   Assist customers with inquiries regarding flights, reservations, ticketing, and general travel information.
-   Resolve customer issues and complaints efficiently, ensuring a positive travel experience.
-   Collaborate with various internal teams to provide accurate information and effective solutions.
-   Stay informed about airline policies, procedures, and industry trends to assist clients effectively.
-   Document all customer interactions accurately and maintain detailed records for service improvements.
-   Promote loyalty by fostering positive client relationships and understanding customer needs.

## Requirements

-   Fluency in German and English, both written and spoken.
-   Experience in customer service, particularly within the aviation or travel industry, is preferred.
-   Strong communication and interpersonal skills.
-   Ability to handle challenging situations with professionalism and tact.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with strong problem-solving capabilities.
-   A genuine passion for travel and the aviation sector.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/9E4AF4DEFC/apply)

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