# Spanish Speaking Customer Care Agent -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Spain (Remote) · Full-time · Posted 2025-07-30

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Join Patrique Mercier Recruitment FR as a Spanish Speaking Customer Care Agent and be part of a dynamic team dedicated to providing exceptional customer service. This role is ideal for those who have a passion for helping customers and are fluent in Spanish.

  

### Responsibilities

-   Provide high-quality customer support to Spanish-speaking clients through various communication channels including phone, email, and chat.
-   Address customer inquiries, concerns, and requests promptly and professionally.
-   Help resolve issues efficiently to maintain customer satisfaction and loyalty.
-   Document interactions and maintain accurate records in the customer relationship management (CRM) system.
-   Keep updated on products and services to assist customers effectively.
-   Collaborate with other team members and departments to enhance the overall customer experience.
-   Engage in ongoing training opportunities to improve service delivery and product knowledge.

## Requirements

-   Fluency in Spanish and English, both written and verbal.
-   Previous experience in customer service or a similar role is preferred.
-   Outstanding communication and interpersonal skills.
-   Strong ability to resolve problems and ensure customer satisfaction.
-   Competent in using customer service platforms and Microsoft Office tools.
-   Detail-oriented with excellent organizational capabilities.
-   Enthusiastic about delivering superior customer service.

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/9F8ACCBB30/apply)

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