# Swedish Speaking Airline Customer Service Agent -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Sweden (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Swedish

## Description

Patrique Mercier Recruitment FR is proud to offer an exciting opportunity for a Swedish Speaking Airline Customer Service Agent. This position is ideal for individuals who are enthusiastic about travel and enjoy providing top-notch customer support to Swedish-speaking passengers with their airline inquiries.

  

### Responsibilities

-   Deliver exceptional customer service to Swedish-speaking clients through phone, email, and chat interactions.
-   Assist customers with flight bookings, inquiries, cancellations, and changes.
-   Resolve passenger issues and complaints with professionalism and efficiency.
-   Stay informed about the airline's services and policies to offer accurate information.
-   Maintain and update customer interaction records in the CRM system.
-   Collaborate with team members and other departments to provide comprehensive support.
-   Engage in ongoing training and development to enhance customer service skills and product knowledge.

## Requirements

-   Fluency in Swedish and English, with strong verbal and written communication abilities.
-   Previous experience in customer service, ideally within the airline or travel sector.
-   Excellent interpersonal skills with the ability to handle customer inquiries effectively.
-   Strong troubleshooting and problem-solving capabilities.
-   Familiarity with customer service software and proficient in Microsoft Office.
-   Detail-oriented and able to manage multiple tasks in a fast-paced environment.
-   A genuine interest in travel and helping customers enhance their travel experience.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/A1E57DCA33/apply)

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