# Polish Speaking Customer Service for Pharmaceuticals Industry -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Poland (Remote) · Full-time · Posted 2025-11-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Polish

## Description

Patrique Mercier Recruitment FR is delighted to announce an opening for a Polish Speaking Customer Service Representative in the Pharmaceuticals industry. This position is key to ensuring that Polish-speaking clients receive exceptional support and information about pharmaceutical products and services.

  

### Responsibilities

-   Provide outstanding customer service to Polish-speaking clients through multiple communication channels, including phone, email, and chat.
-   Assist customers with inquiries related to pharmaceutical products, prescriptions, and health information.
-   Handle customer complaints and queries professionally, ensuring that issues are resolved efficiently.
-   Maintain up-to-date knowledge of the pharmaceutical products offered and relevant regulatory guidelines.
-   Document all customer interactions accurately to ensure compliance and continuous improvement of services.
-   Collaborate with internal teams, including sales and technical support, to resolve customer issues effectively.
-   Educate customers about product usage, side effects, and other important information related to pharmaceuticals.

## Requirements

-   Fluency in Polish and English, both written and spoken.
-   Previous experience in customer service, particularly in the pharmaceuticals or healthcare industry, is preferred.
-   Strong communication skills and a customer-centric approach.
-   Ability to handle sensitive information with confidentiality and professionalism.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with excellent organizational skills.
-   Willingness to learn about pharmaceutical products and adhere to industry regulations.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/A2F4297EC2/apply)

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