# Albanian Speaking Customer Service Specialist - Sofia, Fully Paid Relocation

> Patrique Mercier Recruitment By Nellie · Greece (Remote) · Full-time · Posted 2026-03-27

**Salary:** EUR 15,000–20,000

**Workplace:** remote

**Department:** Greek

## Description

Patrique Mercier Recruitment FR is seeking a dedicated Albanian Speaking Customer Service Specialist to join our team in Sofia. This position offers a fantastic opportunity with fully paid relocation to Sofia for the right candidate, eager to provide excellent customer support and contribute to our company’s success.

  

### Responsibilities

-   Provide high-quality customer service to Albanian-speaking clients via phone, email, and chat platforms.
-   Assist customers with inquiries related to products, services, orders, and account management.
-   Resolve customer issues and complaints with professionalism and empathy.
-   Maintain accurate records of all customer interactions using the company CRM system.
-   Collaborate with other teams to ensure seamless service delivery and customer satisfaction.
-   Stay updated on company policies, product updates, and industry best practices.
-   Participate in ongoing training and development sessions to enhance skills and knowledge.

## Requirements

-   Fluency in Albanian and English, both spoken and written.
-   Previous experience in customer service or related roles is an advantage.
-   Excellent communication and problem-solving skills.
-   Ability to work independently and as part of a team in a fast-paced environment.
-   Proficiency with customer service software and Microsoft Office suite.
-   Strong organizational skills and attention to detail.
-   Willingness to relocate to Sofia with full relocation support provided.
-   A positive attitude and dedication to delivering outstanding customer experiences.

## Benefits

-   Paid comprehensive training provided
-   Secure job with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Choose from over 50 benefits and services
-   Welcoming international work atmosphere
-   Ongoing support and learning opportunities
-   Bonuses for referring new employees
-   **Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)**

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/AA23E1824C/apply)

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