# Danish Speaking Customer Support for Banking -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Denmark (Remote) · Contract · Posted 2025-08-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Danish

## Description

Patrique Mercier Recruitment FR is dedicated to connecting skilled professionals with rewarding career opportunities. We are currently looking for a Danish Speaking Customer Support Representative for the Banking sector. This position is an excellent fit for individuals who are committed to providing outstanding service in the financial industry and have a passion for helping clients navigate their banking needs.

  

### Responsibilities

-   Offer high-quality customer support to Danish-speaking clients regarding banking products and services through phone, email, and chat.
-   Assist customers with account inquiries, transaction issues, and product-related questions.
-   Effectively handle customer complaints and concerns to ensure satisfactory resolutions.
-   Maintain accurate records of customer interactions and manage follow-ups appropriately.
-   Collaborate with the banking operations team to ensure efficient service delivery and timely resolution of complex issues.
-   Educate clients on banking procedures, policies, and new services.
-   Collect and analyze customer feedback to contribute to service improvement efforts.

## Requirements

-   Fluency in Danish and English, both written and spoken.
-   Previous experience in customer service, preferably in the banking or financial services sector.
-   Strong interpersonal skills and the ability to handle challenging situations with professionalism.
-   Detail-oriented with strong organizational abilities.
-   Proficient in using CRM systems and Microsoft Office applications.
-   Proactive approach to problem-solving with an emphasis on customer satisfaction.
-   Willingness to work flexible hours, including evenings and weekends when necessary.

## Benefits

-    Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/AB7AC4F5D2/apply)

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