# Spanish Speaking Streaming Platform Support Representative -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Spain (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Patrique Mercier Recruitment FR is seeking a dedicated Spanish Speaking Streaming Platform Support Representative to join our vibrant team. You will play a crucial role in assisting users of our streaming platform, ensuring they have an enjoyable and trouble-free experience. If you are passionate about technology and customer service, we'd love to hear from you!

  

### Responsibilities

-   Provide outstanding support to Spanish-speaking users via email, live chat, and phone, addressing their inquiries about the streaming service.
-   Troubleshoot and resolve a variety of technical issues regarding account setup, streaming quality, and content availability.
-   Offer expert guidance on the features and functionalities of the platform to enhance user experience.
-   Document customer interactions and resolutions in the CRM system efficiently.
-   Collaborate closely with other teams to communicate user feedback and propose enhancements to the service.
-   Keep abreast of platform updates, industry trends, and troubleshooting best practices.
-   Cultivate user relationships through follow-ups to ensure satisfaction and address ongoing concerns.

## Requirements

-   Fluency in Spanish and English, both verbal and written.
-   Previous experience in customer support or technical assistance, ideally in the streaming or entertainment sector.
-   Understanding of streaming technologies and user interaction patterns.
-   Strong analytical skills paired with effective problem-solving abilities.
-   Exceptional communication skills focused on customer satisfaction.
-   Knowledge of CRM systems or support ticketing tools is a plus.
-   Ability to work independently and effectively in a fast-paced environment.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/AF7E94A679/apply)

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