# Danish Speaking Tier 1 Support Agent -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Denmark (Remote) · Full-time · Posted 2025-08-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Danish

## Description

Patrique Mercier Recruitment FR is eager to find a dedicated Danish Speaking Tier 1 Support Agent to join our team. This position is tailored for individuals who thrive in customer service and wish to assist our Danish-speaking clients. As a Tier 1 Support Agent, you will be responsible for offering initial support and ensuring a seamless customer experience.

  

### Responsibilities

-   Handle incoming customer inquiries from Danish-speaking clients through phone, email, and chat in a professional and friendly manner.
-   Troubleshoot basic technical issues, providing effective solutions or escalating issues as necessary.
-   Communicate clear and precise information about our products, services, and policies.
-   Accurately document all customer interactions and resolutions in the support management system.
-   Guide customers in understanding product features and provide useful tips to enhance their usage.
-   Collaborate with team members to enhance service quality and overall customer satisfaction.
-   Keep abreast of company products, updates, and industry trends to effectively support customers.

## Requirements

-   Fluency in Danish and English, with strong verbal and written communication skills.
-   Prior experience in customer service or support roles is advantageous.
-   Excellent problem-solving skills and a customer-first attitude.
-   Capaable of thriving in a fast-paced, dynamic environment.
-   Experience with support ticketing systems and CRM tools is a plus.
-   Detail-oriented with the ability to manage multiple tasks simultaneously.
-   A positive approach to customer service and a genuine desire to help clients.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/BD4A118699/apply)

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