# Dutch Speaking Customer Service for Insurance industry -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Netherlands (Remote) · Full-time · Posted 2025-09-25

**Salary:** EUR 20,000–23,000

**Workplace:** remote

**Department:** Dutch

## Description

Patrique Mercier Recruitment FR is excited to announce a great opportunity for a Dutch Speaking Customer Service Representative in the Insurance Industry. This role is perfect for individuals who thrive in a fast-paced environment and are committed to providing exceptional support to clients navigating their insurance needs.

  

### Responsibilities

-   Deliver high-quality customer service to Dutch-speaking clients through phone, email, and chat regarding their insurance policies and inquiries.
-   Assist customers in understanding their insurance options and benefits, guiding them through claims processes when necessary.
-   Handle customer complaints and queries promptly, ensuring resolutions that meet client needs.
-   Maintain a comprehensive understanding of the company’s insurance products and industry regulations to provide accurate information.
-   Document all customer interactions clearly and keep accurate records for quality assurance.
-   Collaborate with internal teams to resolve complex customer issues efficiently.
-   Stay current on industry trends and changes to better assist clients and offer relevant advice.

## Requirements

-   Fluency in Dutch and English, both written and spoken.
-   Previous experience in customer service, preferably within the insurance sector.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving skills and the ability to work in a fast-paced environment.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with effective organizational skills.
-   A strong desire to help others and provide outstanding customer care.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/BE2D97549E/apply)

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