# Spanish Speaking Support Center Agent -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Spain (Remote) · Full-time · Posted 2025-07-30

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Patrique Mercier Recruitment FR is proud to announce an opening for a Spanish Speaking Support Center Agent. This position is ideal for individuals who enjoy helping others and are skilled in providing exceptional customer service. As a Support Center Agent, you will be responsible for assisting Spanish-speaking clients with their inquiries and technical issues, ensuring a positive service experience.

  

### Responsibilities

-   Provide first-level support to Spanish-speaking customers via phone, email, and chat platforms.
-   Troubleshoot and resolve various technical issues related to products and services.
-   Document all customer interactions and resolutions in the support ticketing system.
-   Educate clients on product functionality and provide guidance for effective use.
-   Collaborate with other support team members to escalate complex issues and improve service delivery.
-   Continuously follow up with clients to confirm resolution and satisfaction with the service provided.
-   Stay updated on product knowledge and industry trends to enhance support quality.

## Requirements

-   Fluency in Spanish and English, with excellent verbal and written communication skills.
-   Prior experience in customer support, technical support, or a related field is a plus.
-   Strong analytical and troubleshooting abilities to assist clients effectively.
-   A customer-centric attitude with exceptional interpersonal skills.
-   Familiarity with support ticketing systems and communication tools is beneficial.
-   Excellent organizational skills and the ability to handle multiple inquiries simultaneously.
-   A proactive mindset and dedication to personal and professional growth in the tech field.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/C147D5B51F/apply)

---
Powered by [Workable](https://www.workable.com)