# Finnish Speaking Customer Success Specialist

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is thrilled to announce a new opening for a Finnish Speaking Customer Success Specialist. This role is perfect for individuals who are passionate about customer service and dedicated to ensuring that our Finnish-speaking clients achieve their desired outcomes!

  

### Responsibilities

-   Serve as the primary contact for Finnish-speaking customers, providing exceptional support through phone, email, and chat.
-   Respond to customer inquiries in a timely and accurate manner, offering expert guidance on our products and services.
-   Establish strong relationships with clients to understand their needs and help them maximize the benefits of our solutions.
-   Effectively resolve customer complaints, ensuring a positive experience and fostering customer loyalty.
-   Document interactions and feedback in the CRM system to support ongoing improvements and follow-ups.
-   Work collaboratively with internal teams to identify upselling opportunities and enhance overall customer engagement.
-   Stay informed on new products and industry trends to provide the best support possible.

## Requirements

-   Fluency in Finnish and English, both written and verbal.
-   Relevant experience in customer service or customer success roles is strongly preferred.
-   Excellent communication skills and a commitment to customer satisfaction.
-   Strong problem-solving capabilities and a proactive approach to customer issues.
-   Highly organized with great attention to detail.
-   Familiarity with CRM software and standard office tools.
-   A positive attitude and a genuine passion for helping customers succeed.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/C14A9C711A/apply)

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