# German Speaking Customer Service for Manufacturing Company in Greece

> Patrique Mercier Recruitment By Nellie · Germany (Remote) · Full-time · Posted 2025-11-17

**Salary:** EUR 20,000–23,000

**Workplace:** remote

**Department:** German

## Description

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative for a reputable manufacturing company based in Greece. This position is ideal for individuals who are detail-oriented and passionate about delivering exceptional service in a manufacturing context.

  

### Responsibilities

-   Provide outstanding customer service to German-speaking clients through various communication channels, including phone, email, and chat.
-   Assist customers with inquiries regarding products, orders, delivery timelines, and technical specifications.
-   Process orders accurately and handle changes or cancellations while ensuring customer satisfaction.
-   Collaborate with internal teams to resolve customer issues and provide timely feedback.
-   Maintain a comprehensive understanding of the company's manufacturing processes and product offerings to assist customers effectively.
-   Document all customer interactions accurately and contribute to service improvement initiatives.
-   Support the sales team by providing customer insights and feedback.

## Requirements

-   Fluency in German and English, both written and spoken.
-   Experience in customer service, preferably in the manufacturing or industrial sector.
-   Exceptional communication and interpersonal skills.
-   Strong problem-solving abilities and capability to work under pressure.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with excellent organizational skills and ability to multitask.
-   A proactive approach to customer service and a willingness to learn about products and processes.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/C3AE3E2DBF/apply)

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