# Swedish Speaking Mobile Support Specialist

> Patrique Mercier Recruitment By Nellie · Sweden (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is pleased to present an exciting opportunity for a Swedish Speaking Mobile Support Specialist. This position is designed for those who are enthusiastic about mobile technology and committed to delivering top-notch customer service. In this role, you will assist Swedish-speaking clients with their mobile device queries and technical challenges, helping to ensure a seamless customer experience.

  

### Responsibilities

-   Provide professional support to Swedish-speaking customers via phone, email, and chat regarding mobile device-related inquiries.
-   Troubleshoot and resolve various technical issues related to mobile applications, connectivity, and device configurations.
-   Guide customers in optimizing their use of mobile devices, offering tailored solutions based on individual needs.
-   Document all support interactions and solutions in the customer relationship management (CRM) system.
-   Collaborate with technical teams to escalate complex issues and improve overall support processes.
-   Follow up with customers to ensure all concerns are resolved and confirm satisfaction with the provided support.
-   Remain informed about the latest trends in mobile technology to enhance your support capabilities.

## Requirements

-   Fluency in Swedish and English, with strong verbal and written communication skills.
-   Prior experience in mobile support or technical support is desirable.
-   Excellent diagnostic and troubleshooting skills, specifically concerning mobile devices.
-   Outstanding customer service abilities, with a focus on effective communication with a diverse clientele.
-   Familiarity with mobile applications and relevant support tools is a significant benefit.
-   Capability to work independently and efficiently in a remote work setting.
-   A genuine interest in technology and a commitment to ongoing professional development in the mobile industry.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/C5D528DEF7/apply)

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