# French Speaking Frontline Support Representative

> Patrique Mercier Recruitment By Nellie · Athens, Greece (Remote) · Full-time · Posted 2025-08-18

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is pleased to announce an opening for a French Speaking Frontline Support Representative. This role is perfect for individuals who are dedicated to providing exceptional customer support to French-speaking clients. Join our vibrant team and make a significant impact on customer satisfaction.

  

### Responsibilities

-   Offer high-quality frontline support to French-speaking clients through various communication channels, including phone, email, and live chat.
-   Address customer inquiries related to products, services, and account issues.
-   Effectively troubleshoot and resolve customer complaints to enhance overall satisfaction.
-   Document all customer interactions accurately in the CRM system for seamless follow-up and reporting.
-   Work collaboratively with team members to maintain exceptional service standards and improve customer experiences.
-   Identify areas for service enhancement and contribute to best practices development.
-   Stay updated on company products and services to ensure accurate information delivery to clients.

## Requirements

-   Fluency in French and English, both written and verbal.
-   Prior experience in customer service or a similar support role is a plus.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving capabilities with a focus on customer satisfaction.
-   Able to thrive in a fast-paced environment and manage multiple tasks effectively.
-   Familiarity with CRM software and basic computer skills.
-   Enthusiastic attitude and a commitment to providing outstanding service.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/CA27589117/apply)

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