# French speaking customer service agent - work in Sofia, Bulgaria - paid relocati

> Patrique Mercier Recruitment By Nellie · France (Remote) · Full-time · Posted 2026-05-01

**Salary:** EUR 18,000–21,000

**Workplace:** remote

**Department:** French

## Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a French Speaking Customer Service Agent to join a reputable company in Sofia, Bulgaria. This role offers a fully paid relocation package, making it an excellent chance for French-speaking professionals seeking to grow their career while experiencing life in a vibrant European city.

  

### Responsibilities

-   Provide high-quality customer service to French-speaking clients through phone, email, and chat channels.
-   Assist customers with product inquiries, orders, returns, and issue resolution.
-   Handle customer complaints professionally to ensure satisfaction and retention.
-   Accurately document customer interactions and maintain records using CRM software.
-   Collaborate with internal teams to escalate issues and improve overall customer experience.
-   Participate in training sessions to enhance product knowledge and customer service skills.

## Requirements

-   Fluency in French and English, both written and spoken.
-   Previous experience in customer service, preferably in a similar industry.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving skills with a customer-centric approach.
-   Proficiency in using CRM systems and Microsoft Office applications.
-   Detail-oriented and well-organized.
-   Willingness to relocate to Sofia, with relocation costs fully covered.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/D50579CF5B/apply)

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