# French Speaking Customer Experience Representative

> Patrique Mercier Recruitment By Nellie · France (Remote) · Full-time · Posted 2025-08-18

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is a prestigious recruitment agency dedicated to connecting talented professionals with excellent career opportunities throughout Greece. We are currently looking for a French Speaking Customer Experience Representative to join our motivated team. In this essential role, you will be responsible for ensuring that our French-speaking customers receive top-notch service and support, enhancing their overall experience with our company.

  

### Responsibilities

-   Serve as the primary contact for French-speaking customers, providing assistance via phone, email, and chat.
-   Address inquiries, resolve issues, and deliver comprehensive information about our products and services.
-   Maintain detailed records of customer interactions and feedback in our CRM system.
-   Collaborate with various departments to enhance customer service processes based on customer insights.
-   Stay informed about product offerings and company policies to ensure accurate and helpful responses.
-   Participate in team meetings to share insights and strategies for improving customer satisfaction.
-   Support the training and onboarding of new employees by sharing expertise and best practices.

## Requirements

-   Fluency in French and English, with excellent written and verbal communication skills.
-   Previous experience in customer service or a related field is preferred.
-   Strong problem-solving skills and a customer-centric mindset.
-   Able to engage effectively with customers from diverse backgrounds.
-   Familiarity with CRM software and customer support applications.
-   Excellent organizational skills and attention to detail.
-   A collaborative spirit with a positive attitude and a commitment to delivering outstanding customer service.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/D855D969B1/apply)

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