# Slovak Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

> Patrique Mercier Recruitment By Nellie · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-04-05

**Salary:** EUR 17,000–22,000

**Workplace:** remote

**Department:** Slovak

## Description

Patrique Mercier Recruitment FR is pleased to announce a fantastic opportunity for a Slovak Speaking Customer Service Agent to work in Sofia, Bulgaria, with a fully paid relocation package. This role is perfect for candidates who are enthusiastic about delivering excellent customer support and eager to embrace a new professional adventure in an exciting city.

  

### Responsibilities

-   Provide exceptional customer service to Slovak-speaking customers via phone, email, and chat.
-   Assist customers with inquiries regarding products, orders, returns, and general support.
-   Effectively resolve complaints and issues to ensure customer satisfaction.
-   Maintain accurate records of customer interactions within the CRM system.
-   Stay informed about company products and services to deliver knowledgeable assistance.
-   Collaborate with internal teams to enhance the customer experience.
-   Participate in training sessions to continuously improve product knowledge and service skills.

## Requirements

-   Fluency in Slovak and English, both written and spoken.
-   Previous experience in customer service or related fields.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities with a customer-focused approach.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented and well-organized.
-   Willingness to relocate to Sofia, with relocation costs fully covered.

## Benefits

-   Comprehensive training fully covered
-   Secure employment along with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Access to over 50 benefits and services tailored to your needs
-   A welcoming international workplace culture
-   Ongoing support and learning opportunities
-   1500 euro singing bonus
-   **Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live**

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/E1E3084E56/apply)

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