# German Speaking Customer Service for Banking industry -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Germany (Remote) · Full-time · Posted 2025-11-06

**Salary:** EUR 20,000–23,000

**Workplace:** remote

**Department:** German

## Description

Patrique Mercier Recruitment FR is delighted to offer a new opportunity for a German Speaking Customer Service Representative in the Banking Industry. This position is tailored for professionals who are committed to providing exceptional customer service and have a strong interest in helping clients navigate their banking needs.

  

### Responsibilities

-   Deliver outstanding customer service to German-speaking clients via phone, email, and chat, addressing inquiries related to banking products and services.
-   Assist customers with account management, transaction inquiries, and product explanations.
-   Resolve customer complaints and issues efficiently while maintaining a high level of service quality.
-   Stay up to date on banking regulations, product offerings, and promotions to provide accurate information to clients.
-   Document all customer interactions accurately and maintain detailed records for compliance and service improvement.
-   Collaborate with different departments to ensure a seamless customer experience.
-   Support clients during the onboarding process and answer questions related to banking procedures.

## Requirements

-   Fluency in German and English, both written and spoken.
-   Previous experience in customer service, ideally in the banking or financial services sector.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities and attention to detail.
-   Familiarity with banking products, services, and industry regulations.
-   Proficiency in customer service software and Microsoft Office applications.
-   A customer-centric mindset and commitment to providing high-quality service.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/EAFBF71623/apply)

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