# Portuguese Speaking Customer Service for Social Media industry -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Portugal (Remote) · Full-time · Posted 2025-11-05

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative within the dynamic Social Media industry. This position is perfect for individuals passionate about social media engagement and dedicated to providing outstanding support to Portuguese-speaking users.

  

### Responsibilities

-   Deliver exceptional customer service to Portuguese-speaking clients via various communication channels including phone, email, and chat.
-   Assist users with inquiries related to their social media accounts, features, and troubleshooting issues.
-   Guide customers through the platform’s functionalities and help optimize their social media experience.
-   Handle customer complaints and feedback professionally, ensuring high levels of satisfaction.
-   Collaborate with internal teams to provide effective solutions for complex user issues.
-   Stay updated on industry trends and social media policies to provide customers with the best support.
-   Document all customer interactions and maintain accurate service records for continuous improvement.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Experience in customer service, preferably in the social media or tech industry.
-   Strong communication and interpersonal skills.
-   Problem-solving abilities and a proactive approach to customer issues.
-   Proficiency in customer service software and social media platforms.
-   Detail-oriented with excellent organizational skills.
-   Ability to work in a fast-paced environment and adapt to changing priorities.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/EC82FCF535/apply)

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