# Swedish Speaking Marketplace Customer Representative

> Patrique Mercier Recruitment By Nellie · Sweden (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Join Patrique Mercier Recruitment FR as a Swedish Speaking Marketplace Customer Representative and become a vital part of our customer service team. We are committed to providing top-notch service and support to our Swedish-speaking customers. In this role, you will facilitate seamless communication and assist customers in maximizing their experience on our marketplace.

  

### Responsibilities

-   Serve as the primary point of contact for Swedish-speaking customers through various channels including phone, email, and live chat.
-   Guide customers in navigating the marketplace, addressing inquiries regarding products, pricing, and order status.
-   Effectively handle and resolve customer complaints and queries, ensuring a high level of satisfaction.
-   Keep meticulous records of customer interactions within our CRM system for accurate tracking and reporting.
-   Collaborate with other teams to relay customer insights and improve overall service quality.
-   Stay up-to-date on marketplace developments, product offerings, and promotional initiatives to provide customers with timely information.
-   Participate in team meetings, sharing ideas and feedback to foster a positive work environment.

## Requirements

-   Fluency in Swedish and English, with exceptional written and verbal communication skills.
-   Experience in customer service or similar roles is preferred.
-   Strong problem-solving skills with a focus on customer satisfaction.
-   Comfortable using CRM software and other digital communication tools.
-   Excellent organizational skills and attention to detail.
-   Motivated self-starter who can work independently as well as in a team setting.
-   Positive outlook and eagerness to contribute to a team-oriented environment.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/F0AB5784E7/apply)

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