# Polish Speaking Customer Service for Aviation industry -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Poland (Remote) · Full-time · Posted 2025-10-13

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Polish

## Description

Patrique Mercier Recruitment FR is proud to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Aviation Industry. This position provides a fantastic chance to join a leading company in the aviation sector, dedicated to delivering exceptional service to Polish-speaking clients.

  

### Responsibilities

-   Deliver excellent customer service to Polish-speaking clients through various communication channels including phone, email, and chat.
-   Assist customers with inquiries related to flight bookings, ticket changes, and travel services.
-   Manage and resolve customer complaints, ensuring a high level of customer satisfaction.
-   Provide information about airline policies, procedures, and promotional offers to assist customers in their travel plans.
-   Document all customer interactions accurately and maintain organized records for compliance and reporting.
-   Collaborate with internal teams to address customer inquiries and enhance the overall travel experience.
-   Stay updated on industry trends and airline products to provide relevant information to clients.

## Requirements

-   Fluency in Polish and English, both written and spoken.
-   Experience in customer service, ideally within the aviation or travel industry.
-   Strong communication skills and a customer-oriented approach.
-   Excellent problem-solving abilities and a calm demeanor under pressure.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational skills.
-   Flexibility to work various shifts, including evenings and weekends, as needed.

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/F397E27397/apply)

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