# Portuguese Speaking Customer Service for Hospitality & Tourism -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Portugal (Remote) · Full-time · Posted 2025-11-05

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Patrique Mercier Recruitment FR is delighted to offer an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Hospitality & Tourism industry. This role is ideal for passionate individuals who thrive in dynamic environments and are dedicated to providing outstanding service to Portuguese-speaking guests and clients.

  

### Responsibilities

-   Deliver exceptional customer service to Portuguese-speaking clients across various communication platforms, including phone, email, and chat.
-   Assist customers with reservations, inquiries about services, and provide detailed information about hospitality offerings.
-   Handle customer complaints and feedback professionally, ensuring a positive experience for all guests.
-   Collaborate with internal teams to address customer needs and streamline service delivery.
-   Maintain a comprehensive understanding of company services, policies, and industry trends to assist clients effectively.
-   Document all customer interactions and keep precise records for service enhancement.
-   Foster lasting relationships with clients to encourage repeat business and loyalty.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Experience in customer service, preferably in the hospitality or tourism sector.
-   Strong communication and interpersonal skills.
-   Ability to multitask and work effectively in a fast-paced environment.
-   Excellent problem-solving abilities and a focus on customer satisfaction.
-   Familiarity with booking systems and customer service software.
-   Detail-oriented with strong organizational skills.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/FA66771EDB/apply)

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