# Finnish Speaking Streaming Platform Support Representative

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Streaming Platform Support Representative to join our expanding team. In this role, you will provide vital support for Finnish-speaking users of our streaming platform, ensuring they enjoy a seamless and engaging viewing experience. If you have a passion for customer service and technology, we’d be thrilled to have you on board!

  

### Responsibilities

-   Assist Finnish-speaking users through email, live chat, and phone, addressing their inquiries and support needs related to the streaming service.
-   Troubleshoot and resolve various technical challenges concerning account setup, streaming issues, and content availability.
-   Guide users on utilizing the platform’s features effectively to enhance their streaming experience.
-   Document interactions and resolutions accurately within the CRM system.
-   Work collaboratively with other teams to relay user feedback and suggest improvements to the platform.
-   Keep current on platform updates and industry developments to provide informed and relevant support.
-   Follow up with users to ensure their issues are fully resolved and satisfaction is achieved.

## Requirements

-   Fluency in Finnish and English, both written and spoken.
-   Experience in customer support or technical assistance, especially in the streaming or entertainment sector, is preferred.
-   Understanding of streaming technology and user experience best practices.
-   Strong analytical skills for effective problem-solving.
-   Exceptional communication skills with a focus on customer satisfaction.
-   Familiarity with CRM systems or support ticketing tools is beneficial.
-   Ability to work independently in a high-energy and fast-paced environment.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/FAAC239137/apply)

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