# Assistant Property Manager > Pavago · South Africa (Remote) · — · Posted 2026-08-13 **Workplace:** remote **Department:** Candidate Sourcing ## Description ### **Assistant Property Manager – Remote | U.S. Hours** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Client Business Hours **Schedule:** Flexibility required for tenant schedules, leasing deadlines, and occasional property emergencies ### **About the Role** At Pavago, one of our clients is hiring an **Assistant Property Manager** to support the day-to-day operations of residential, commercial, or mixed-use properties. This is a hands-on property operations role focused on: - Tenant relations and communication - Leasing and renewals - Rent collection and delinquency tracking - Maintenance and vendor coordination - Property management systems - Compliance and tenant documentation - Owner and portfolio reporting You’ll serve as the **right hand to the Property Manager**, ensuring tenants receive timely support, vendors stay coordinated, records remain accurate, and property operations run smoothly. If you have **2+ years of property management or real estate operations experience** and hands-on experience with **AppFolio, Yardi, Buildium, or similar property management software**, this role is a strong fit. ### **What You’ll Own** ### **Tenant Relations & Communication** - Serve as the first point of contact for tenant questions regarding: - Rent and payments - Lease terms - Property policies - Maintenance requests - Respond professionally and promptly to tenant concerns - Document tenant interactions within AppFolio, Yardi, Buildium, or similar systems - Manage communication for: - Move-ins - Move-outs - Lease renewals - Escalate complex issues to the Property Manager when appropriate ### **Leasing & Renewals** - Draft and process: - New leases - Lease amendments - Renewals - Manage signatures and documentation through DocuSign, Dotloop, or similar platforms - Pre-screen prospective tenants - Schedule property showings - Collect and organize rental applications - Ensure leasing documentation is complete and processed on time - Support property marketing across: - Zillow - Apartments.com - Craigslist - MLS syndication platforms ### **Rent Collection & Financial Administration** - Track rent payments and outstanding balances - Apply late fees according to property policies - Follow up professionally on delinquent accounts - Prepare weekly delinquency reports - Assist with monthly owner statements - Record and reconcile: - Deposits - Refunds - Security deposits - Maintain accurate financial records within property management systems ### **Maintenance & Vendor Coordination** - Create and manage maintenance work orders - Coordinate scheduling between tenants and vendors - Track maintenance requests from submission through completion - Keep tenants updated on maintenance status - Follow up with vendors to prevent delays - Confirm work has been completed satisfactorily - Verify vendor invoices against completed work before routing them for approval - Help ensure maintenance requests are resolved within established SLA timelines ### **Compliance & Property Documentation** - Maintain complete and organized tenant files, including: - Leases - Notices - Inspection records - Applications - Compliance documents - Ensure documentation remains accurate and audit-ready - Support adherence to: - Fair Housing requirements - Local landlord-tenant laws - Internal property management policies - Track important lease, renewal, and compliance deadlines ### **Portfolio & Operational Support** - Support Property Managers with portfolio-level reporting - Track: - Occupancy - Vacancy - Turnover - Leasing activity - Rent collection - Maintenance performance - Assist with owner reporting and operational updates - Handle administrative projects and ad hoc property-management requests - Keep property systems current and organized ### **Requirements** ### **Must-Have** - **2+ years of experience** in: - Property Management - Real Estate Operations - Leasing Administration - Similar property operations roles - Hands-on experience with property management software such as: - **AppFolio** - **Yardi** - **Buildium** - Similar platforms - Familiarity with lease agreements and leasing workflows - Understanding of tenant communication and rent collection processes - Familiarity with Fair Housing and landlord-tenant regulations - Strong Microsoft Office and Google Workspace skills - Excellent written and verbal English communication - Strong organizational and multitasking skills - Ability to work independently during U.S. business hours ### **Nice to Have** - Experience supporting portfolios of **100+ units** - Experience with residential, commercial, or mixed-use properties - Familiarity with multi-state landlord-tenant requirements - Exposure to: - Property accounting - Owner statements - Security deposits - Financial reporting - Experience coordinating multiple vendors and maintenance requests - Strong knowledge of leasing and property-management workflows ### **What Makes You a Strong Fit** You: - Communicate confidently and professionally with tenants, vendors, and owners - Can manage multiple properties, requests, and deadlines simultaneously - Stay organized even when priorities change quickly - Balance tenant experience with operational and business requirements - Follow through until issues are fully resolved - Pay close attention to lease, financial, and compliance details - Proactively identify problems instead of waiting for them to escalate - Take ownership of day-to-day property operations ### **What a Typical Day Looks Like** You may: - Respond to tenant inquiries and maintenance requests - Update tenant interactions in AppFolio, Yardi, or Buildium - Process leases and renewals - Track rent payments and follow up on delinquencies - Schedule vendors and monitor open work orders - Confirm maintenance completion with tenants - Review vendor invoices - Update occupancy and leasing trackers - Organize tenant and compliance documentation - Prepare reports for Property Managers and owners **In short:** you keep tenants supported, vendors coordinated, leases and records accurate, and day-to-day property operations moving efficiently. ### **Key Metrics for Success** - **≥95% on-time rent collection** - Zero missed lease renewals or compliance notices - Maintenance requests resolved within SLA timelines - Accurate and timely owner reporting - Complete and compliant tenant documentation - Strong tenant communication and responsiveness - Accurate property management system records - Reliable occupancy and leasing tracking ### **Why This Role Stands Out** - Hands-on ownership across core property management operations - Direct exposure to tenants, vendors, owners, and Property Managers - Experience across: - Leasing - Tenant relations - Rent collection - Maintenance - Compliance - Property reporting - Fully remote environment aligned with U.S. business hours - Opportunity to grow into: - Property Manager - Senior Property Manager - Portfolio Coordinator - Real Estate Operations Manager ### **Interview Process** 1. Initial Phone Screen 2. Video Interview with Pavago Recruiter 3. Practical Task – Lease Renewal or Mock Maintenance Request 4. Client Interview 5. Offer & Background Verification ### **Apply Now** If you: - Have hands-on property management experience - Know AppFolio, Yardi, Buildium, or similar systems - Are comfortable communicating directly with tenants and vendors - Can manage leases, rent collection, maintenance, and documentation - Thrive in fast-paced, detail-oriented property environments We’d love to hear from you. Apply today and help keep property operations organized, responsive, compliant, and running smoothly. ### **Important: Spark Hire Video Interview** As part of our application process, qualified candidates will be invited to complete a **one-way video interview through Spark Hire**. This is your opportunity to introduce yourself and highlight your experience with **property management, tenant relations, leasing, rent collection, maintenance coordination, and platforms such as AppFolio, Yardi, or Buildium**. Please complete your Spark Hire interview promptly after receiving the invitation. **Candidates who do not complete the video interview may not move forward in the hiring process.** **#AssistantPropertyManager #PropertyManagement #RealEstateOperations #AppFolio #Yardi #Buildium #Leasing #RealEstateJobs #PropertyManagementJobs #RemoteJobs #RemoteWork** ## Apply [Apply at Pavago](https://apply.workable.com/pavago/j/1EA83E2FF0/apply) --- Powered by [Workable](https://www.workable.com)