# Marketing Account Manager

> Pavago · Colombia (Remote) · — · Posted 2026-05-06

**Workplace:** remote

**Department:** Candidate Sourcing

## Description

### **📈 Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)**

**Full-Time | Remote | U.S. Business Hours**

### **🚀 About the Role**

We’re hiring a proactive and highly organized **Marketing Account Manager** to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.

In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.

You’ll work directly with leadership while coordinating:  
✅ Email marketing campaigns  
✅ Client communication  
✅ Website updates  
✅ SEO support  
✅ Reporting & analytics  
✅ Workflow management

This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

### **🔥 What You’ll Own**

### **Client Relationship Management**

-   Serve as the main point of contact for client accounts
-   Manage communication through:

-   email
-   Slack
-   WhatsApp
-   Zoom/video calls

-   Lead recurring client meetings and strategy check-ins
-   Maintain strong relationships with executive-level stakeholders
-   Ensure clients feel informed, supported, and confident in delivery progress

### **Email Marketing Campaigns**

-   Build and manage campaigns using:

-   Mailchimp
-   HubSpot
-   Klaviyo (nice to have)

-   Write and edit:

-   email copy
-   subject lines
-   campaign messaging

-   Manage:

-   audience segmentation
-   scheduling
-   campaign launches

-   Monitor:

-   open rates
-   click-through rates
-   engagement metrics

-   Share performance insights and recommendations with clients

### **Website & Content Management**

-   Update and manage website content using:

-   WordPress
-   CMS platforms

-   Ensure websites remain:

-   accurate
-   updated
-   aligned with campaigns and branding

-   Coordinate content and landing page updates when needed

### **SEO & Performance Support**

-   Conduct SEO audits and keyword research using:

-   Ahrefs
-   Semrush

-   Monitor keyword rankings and website performance improvements
-   Support optimization efforts for visibility and traffic growth

### **Reporting & Analytics**

-   Analyze marketing performance using:

-   Google Analytics (GA4)
-   campaign reporting tools

-   Translate marketing data into:

-   clear reports
-   actionable insights
-   client-friendly summaries

-   Track campaign performance and account health consistently

### **Workflow & Project Coordination**

-   Coordinate tasks across:

-   leadership
-   clients
-   internal marketing teams

-   Convert feedback into clear action items and priorities
-   Ensure projects remain:

-   organized
-   on schedule
-   moving forward efficiently

-   Maintain visibility into deliverables and deadlines

### **AI & Productivity Tools**

-   Use tools like:

-   ChatGPT
-   Claude
-   AI writing/research tools

-   Improve workflow efficiency for:

-   research
-   reporting
-   campaign content
-   communication

### **💻 Required Experience & Skills**

-   3+ years of experience in:

-   marketing account management
-   client-facing marketing roles
-   agency account management

-   Strong experience with:

-   Mailchimp
-   WordPress
-   Ahrefs or Semrush
-   Google Analytics (GA4)

-   Strong written and verbal English communication skills
-   Excellent organization and project management ability
-   Comfortable managing multiple accounts and priorities simultaneously
-   Experience working with executive-level or high-profile clients preferred
-   Comfortable using:

-   Google Workspace
-   Slack
-   messaging/collaboration tools

### **⭐ Nice to Have**

-   Experience with:

-   HubSpot
-   Klaviyo
-   Canva
-   Adobe Express

-   Familiarity with:

-   Google Ads
-   Meta Ads
-   paid media coordination

### **🧠 What Makes You a Great Fit**

-   Strong communicator and relationship-builder
-   Highly organized with excellent follow-through
-   Proactive and solutions-focused
-   Comfortable working independently in remote environments
-   Able to balance client expectations with operational execution
-   Detail-oriented while managing multiple campaigns and accounts

### **📅 What a Typical Day Looks Like**

-   Responding to client messages and coordinating priorities
-   Hosting or preparing for client meetings
-   Launching or optimizing email marketing campaigns
-   Updating website content in WordPress
-   Reviewing SEO performance and analytics data
-   Preparing reports and campaign summaries
-   Coordinating internal tasks to ensure deliverables stay on track

**In short:**  
You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

### **📊 Key Success Metrics (KPIs)**

-   Client satisfaction and retention
-   Timely completion of campaigns and deliverables
-   Email engagement performance (open/click rates)
-   Accuracy and organization across client accounts
-   Quality of reporting and actionable insights
-   Strong communication and responsiveness

### **🌍 Why This Role Stands Out**

-   Direct ownership of client relationships and marketing execution
-   Opportunity to work closely with leadership and executive-level clients
-   Exposure to:

-   email marketing
-   SEO
-   analytics
-   content management
-   campaign coordination

-   Remote flexibility with fast-moving marketing environments
-   Opportunity to grow into senior client success or marketing leadership roles

### **🧪 Interview Process**

-   Initial Phone Screen
-   Video Interview with Pavago Recruiter
-   Client Interview
-   Offer & Onboarding

### **👉 Apply Now**

If you:

-   Enjoy managing client relationships
-   Thrive in organized, fast-moving marketing environments
-   Love balancing communication, campaigns, and coordination
-   Want a role with ownership and growth potential

This role is a strong fit for you.

## Apply

[Apply at Pavago](https://apply.workable.com/pavago/j/525F5C4824/apply)

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