# Loan Coordinator > Pavago · South Africa (Remote) · — · Posted 2026-08-09 **Workplace:** remote **Department:** Candidate Sourcing ## Description ### **Loan Coordinator / Lender Liaison (Mortgage Operations) – Remote | U.S. Hours** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Business Hours ### **About the Role** At Pavago, one of our clients is hiring a **Loan Coordinator / Lender Liaison** to manage loan files and ensure they move efficiently from **submission through closing**. You’ll serve as the primary coordination point between **lenders, underwriters, and internal teams**, maintaining clear visibility across every active loan and ensuring documentation, conditions, follow-ups, and deadlines stay on track. This role is ideal for someone with experience in: - Mortgage operations - Loan processing - Loan coordination - Lender communication - Real estate financing If you’re highly organized, proactive with follow-ups, and comfortable managing multiple deadline-sensitive loan files simultaneously, this role is a strong fit. ### **What You’ll Own** **Lender Communication** - Serve as the primary point of contact with lending partners. - Maintain consistent communication throughout the loan lifecycle. - Follow up on: - Outstanding documentation - Underwriting conditions - Lender requests - Pending approvals - Communicate updates clearly to internal stakeholders. - Escalate issues proactively to prevent funding or closing delays. **Loan Pipeline Management** - Track active loan files from submission through closing. - Review loan reports and lender updates daily. - Maintain accurate visibility into: - Current loan status - Outstanding conditions - Required documentation - Upcoming deadlines - Next steps - Identify bottlenecks before they impact closing timelines. - Ensure every active loan has clear ownership and follow-up. **Internal Team Coordination** - Coordinate with internal teams to gather required documentation. - Manage responses to lender and underwriting requests. - Support timely submission of loan packages and updates. - Follow up proactively on outstanding internal items. - Keep stakeholders aligned on deadlines, requirements, and closing timelines. **Documentation & File Management** - Maintain complete and organized loan files. - Ensure lender correspondence and documentation are properly recorded. - Keep CRM and loan management systems accurate and current. - Verify file completeness before important milestones. - Maintain clear records throughout the entire lending process. **Closing Coordination** - Monitor loans approaching closing. - Confirm outstanding conditions are addressed on time. - Coordinate final requirements between lenders and internal stakeholders. - Maintain visibility into expected closing and funding timelines. - Help prevent last-minute delays caused by missing documentation or communication gaps. **Process Improvement** - Identify inefficiencies in loan processing and lender communication. - Recommend improvements that reduce: - Processing delays - Communication gaps - Missed follow-ups - Loan cycle times - Help develop standardized workflows for pipeline management and lender coordination. ### **What Makes You a Strong Fit** You: - Have successfully managed loans from submission through closing. - Understand lender and underwriting workflows. - Proactively follow up rather than waiting for reminders. - Can manage multiple active files without losing accuracy. - Stay organized when priorities and deadlines change quickly. - Communicate confidently with lenders, underwriters, and internal stakeholders. - Notice missing documentation and potential delays early. - Take ownership of keeping every loan moving forward. ### **Required Experience & Skills** - Proven experience in: - Loan coordination - Loan processing - Mortgage operations - Lender liaison - Similar lending roles - Strong understanding of the **U.S. mortgage or lending process**. - Experience managing loan files from submission through closing. - Excellent written and verbal English communication. - Strong organizational and project management skills. - Ability to manage multiple active loans simultaneously. - Experience with: - CRM systems - Google Docs - Google Sheets - Google Calendar - Strong attention to detail and deadline management. - Ability to work independently in a remote environment. - Reliable internet connection. - Availability for **30+ hours per week**. ### **Nice to Have** - Experience with: - DSCR loans - Non-QM loans - Investment-property financing - Experience supporting real estate investors or investment-property transactions. - Familiarity with: - Encompass - LendingPad - Jungo - Salesforce - Other loan management systems - Background in real estate acquisitions, dispositions, or operations. - Previous experience supporting U.S.-based: - Mortgage lenders - Mortgage brokers - Real estate investment firms ### **What a Typical Day Looks Like** You may start by reviewing every active loan to identify new lender updates, outstanding conditions, missing documentation, and approaching deadlines. Throughout the day, you’ll: - Communicate with lenders and underwriters. - Follow up on outstanding loan conditions. - Coordinate documentation with internal teams. - Update loan statuses and CRM records. - Track deadlines and closing milestones. - Resolve or escalate potential bottlenecks. - Ensure loans approaching closing have their requirements completed. **In short:** you keep every loan organized, every stakeholder informed, and every deadline moving toward a successful closing. ### **Key Metrics for Success** - Loans progressing through the pipeline on schedule. - Reduced delays from missing documentation or follow-ups. - Accurate and up-to-date loan status tracking. - Fast turnaround on lender and underwriting requests. - Zero missed critical loan deadlines. - Complete and organized loan documentation. - Consistent stakeholder communication. - Improved loan cycle times and closing efficiency. ### **Why This Role Stands Out** - Direct ownership of active loan pipelines. - High visibility across lending and real estate operations. - Work directly with lenders, underwriters, and internal stakeholders. - Strong opportunity to develop expertise in: - Mortgage operations - Investment-property lending - DSCR / Non-QM financing - Real estate operations - Fully remote environment. - Career growth opportunities into: - Senior Loan Coordinator - Loan Processor - Mortgage Operations Manager - Lending Operations Manager ### **Interview Process** 1. Initial Recruiter Screening 2. Client Interview 3. Offer Stage ### **Apply Now** If you have experience in **loan processing, mortgage operations, lender coordination, or real estate financing** and know how to keep multiple loan files moving from **submission through closing**, we’d love to hear from you. **#LoanCoordinator #LoanProcessor #MortgageOperations #MortgageJobs #LenderLiaison #MortgageProcessor #RealEstateFinance #DSCR #NonQM #LoanProcessing #RemoteJobs #RealEstateJobs** ## Apply [Apply at Pavago](https://apply.workable.com/pavago/j/67D51F1E87/apply) --- Powered by [Workable](https://www.workable.com)