# Property Operations Coordinator > Pavago · Mexico (Remote) · — · Posted 2026-08-17 **Workplace:** remote **Department:** Candidate Sourcing ## Description ### **Property Operations Coordinator (Buildium, PropertyMeld, Bilingual English/Spanish) – Remote | U.S. Hours** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Business Hours ### **About the Role** At Pavago, one of our clients is hiring a **Property Operations Coordinator** to support day-to-day property management operations, tenant communication, maintenance coordination, and vendor management across multiple markets. This is a **high-execution, hands-on operations role** where you’ll serve as a key point of contact for tenants, property owners, and vendors while ensuring maintenance requests, work orders, property tasks, and documentation stay organized and on track. If you’re **bilingual in English and Spanish**, have hands-on experience with **Buildium and PropertyMeld**, and thrive in fast-paced property management environments, this role is a strong fit. ### **What You’ll Own** ### **Tenant, Owner & Vendor Communication** Serve as a primary point of contact for: - Tenants - Property owners - Vendors and contractors You’ll: - Handle inbound phone calls and emails - Communicate professionally in both **English and Spanish** - Respond to questions and requests promptly - Provide updates on maintenance and operational issues - Escalate urgent or complex matters to the appropriate stakeholders - Maintain clear records of important communications ### **Maintenance & Work Order Management** Manage maintenance requests from intake through resolution using: - **Buildium** - **PropertyMeld** You’ll: - Receive and document maintenance requests - Triage issues based on urgency - Create and assign work orders - Dispatch appropriate vendors - Coordinate scheduling and property access - Track work order progress - Follow up with vendors and tenants - Ensure issues are properly documented and completed ### **Vendor Coordination** Coordinate with maintenance vendors and service providers across multiple properties. You’ll: - Schedule repairs and service appointments - Confirm vendor availability - Coordinate access with tenants - Track outstanding work - Follow up until completion - Escalate delays or unresolved issues - Maintain accurate vendor and maintenance records ### **Property Operations Support** Support recurring day-to-day property management activities, including: - Creating and assigning operational tasks - Coordinating property inspections - Scheduling showings and property access - Preparing and sending late notices - Supporting violation notices - Assisting with lease renewal communications - Coordinating move-ins and move-outs - Keeping property records and systems updated ### **Systems & Documentation** Maintain accurate information across property management systems. You’ll: - Update Buildium and PropertyMeld consistently - Maintain tenant, property, vendor, and maintenance records - Document communications and completed actions - Follow established **Standard Operating Procedures (SOPs)** - Maintain organized, audit-ready documentation - Ensure operational tasks are properly tracked through completion ### **Process Improvement** Help identify opportunities to make property operations more efficient. You’ll: - Identify recurring operational issues - Flag workflow gaps - Recommend process improvements - Help standardize recurring tasks - Improve follow-up and documentation processes - Reduce avoidable errors and escalations ### **What Makes You a Strong Fit** You: - Are fluent in **English and Spanish** - Have hands-on experience with **Buildium and PropertyMeld** - Communicate confidently over phone and email - Follow up consistently until issues are resolved - Stay organized while managing multiple requests simultaneously - Remain calm when dealing with urgent tenant or maintenance issues - Have strong attention to detail - Take ownership rather than waiting for constant direction - Thrive in structured, fast-moving operational environments ### **Required Experience & Skills** - **2+ years of experience** in property management, property operations, customer service, or a related role - Hands-on experience with: - **Buildium — required** - **PropertyMeld — required** - Fluent **English and Spanish**, both written and spoken - Experience handling tenant, owner, or customer communication - Strong phone and email communication skills - Ability to manage high volumes of: - Calls - Emails - Tasks - Maintenance requests - Work orders - Strong organizational and multitasking abilities - High attention to detail and documentation accuracy - Ability to work remotely during U.S. business hours ### **Nice to Have** - Experience supporting residential property portfolios - Experience working across multiple property markets - Vendor coordination experience - Maintenance management experience - Familiarity with U.S. property management workflows - Experience coordinating inspections, move-ins, and move-outs - Experience working with distributed or remote property management teams ### **Tools & Technology** - Buildium - PropertyMeld - Property management platforms - Phone and email communication systems - Remote collaboration tools ### **What a Typical Day Looks Like** You might: - Review new tenant inquiries and maintenance requests - Answer calls and emails in English and Spanish - Triage maintenance issues and create work orders - Dispatch vendors and coordinate property access - Follow up on outstanding repairs - Update Buildium and PropertyMeld with progress notes - Coordinate inspections, showings, or move-ins/move-outs - Prepare notices and operational communications - Escalate urgent property issues - Verify completed tasks and maintain accurate documentation **In short:** You keep tenants, vendors, owners, maintenance requests, and property operations organized and moving forward without anything falling through the cracks. ### **Key Metrics for Success** - Fast and professional response times - Timely resolution of maintenance requests - Work order completion and follow-through - Accurate Buildium and PropertyMeld records - Strong vendor coordination - Tenant and owner communication quality - Reduced operational errors and escalations - Accurate and complete property documentation - Consistent adherence to SOPs ### **Why This Role Stands Out** - High ownership across day-to-day property operations - Direct impact on tenant and owner experience - Hands-on exposure to multi-market property management - Opportunity to improve operational workflows and systems - Fully remote work environment - Clear opportunity to grow into: - Senior Property Operations Coordinator - Assistant Property Manager - Property Manager - Property Operations Manager ### **Interview Process** 1. Initial Phone Screen 2. **Spark Hire Intro Video** 3. Video Interview with Pavago Recruiter 4. Client Interview 5. Offer & Onboarding ### **Apply Now** If you: - Are fluent in **English and Spanish** - Have hands-on **Buildium and PropertyMeld** experience - Thrive on communication, organization, and follow-through - Understand property maintenance and operational workflows - Can manage multiple moving priorities without dropping details This is a strong opportunity to take ownership of property operations and help keep a growing portfolio running smoothly. **#PropertyOperations #PropertyManagement #Buildium #PropertyMeld #BilingualJobs #SpanishSpeaking #MaintenanceCoordination #RealEstateJobs #RemoteJobs #PropertyManagementJobs #RemoteWork** ## Apply [Apply at Pavago](https://apply.workable.com/pavago/j/CB4A82BF98/apply) --- Powered by [Workable](https://www.workable.com)