# Business Operations Coordinator

> Pavago · Panama (Remote) · — · Posted 2026-08-12

**Workplace:** remote

**Department:** Candidate Sourcing

## Description

### **Business Operations Coordinator – CRM, Billing & Scheduling**

**Full-Time | Remote | U.S. Business Hours (EST)**

### **About the Role**

At Pavago, one of our clients is hiring a highly organized **Business Operations Coordinator** to keep day-to-day operations running accurately and efficiently.

This is a hands-on, execution-focused role covering **CRM management, billing, scheduling, client communication, workforce coordination, and administrative operations**.

You’ll be responsible for making sure data stays accurate, invoices go out correctly, schedules remain organized, and no important follow-up falls through the cracks.

### **What You’ll Do**

### **CRM & Operations Management**

-   Maintain accurate and up-to-date CRM and operational records
-   Manage data across **Excel, Google Sheets, OneDrive, CompanyCam, and CRM systems**
-   Keep documentation, workflows, and digital records organized
-   Identify discrepancies or process gaps before they create operational issues

### **Billing & Invoicing**

-   Process invoices accurately and on time
-   Track outstanding balances and payment follow-ups
-   Maintain organized accounts receivable records
-   Coordinate with accounting on reconciliations and supporting documentation
-   Ensure billing accurately reflects completed work

### **Scheduling & Job Coordination**

-   Monitor crew schedules, active jobs, and operational workflows
-   Work with platforms such as **Aspire and Azuga**
-   Identify scheduling conflicts, time discrepancies, and job delays
-   Maintain accurate time tracking for **payroll and job costing**
-   Coordinate updates between field teams and internal stakeholders

### **Client & Administrative Support**

-   Manage inbound client inquiries and follow-ups
-   Keep CRM pipelines current with no stale records
-   Support executive communication, scheduling, and Microsoft Teams workflows
-   Escalate urgent operational matters appropriately
-   Ensure communication remains professional, documented, and actionable

### **Reporting & Documentation**

-   Prepare reports, proposals, RFP responses, and operational summaries
-   Conduct vendor, pricing, contract, and operational research
-   Maintain clear and accessible documentation
-   Support leadership with day-to-day operational execution

### **What We’re Looking For**

-   Experience in **operations coordination, administrative support, billing/invoicing, scheduling, or workflow management**
-   Strong proficiency with **Excel, Outlook, Word, Teams, and OneDrive**
-   Experience working with CRM systems
-   Excellent attention to detail and data accuracy
-   Strong written English communication
-   Ability to manage multiple priorities and follow-ups simultaneously
-   Proactive, dependable, and comfortable working independently
-   Availability during **EST business hours**

### **Nice to Have**

-   Experience with **Aspire, Azuga, or CompanyCam**
-   Construction, landscaping, home services, or field-service experience
-   Payroll coordination or time-tracking experience
-   Job costing knowledge
-   Accounts receivable and payment follow-up experience

### **What Success Looks Like**

-   Accurate CRM and operational data
-   Timely, error-free invoicing
-   Organized schedules and accurate time tracking
-   No missed client follow-ups
-   Clean and reliable documentation
-   Operational issues identified and resolved proactively
-   Leadership can confidently rely on your execution and follow-through

### **Why Join?**

-   Fully remote opportunity
-   High ownership over daily business operations
-   Direct collaboration with leadership
-   Clear workflows and measurable expectations
-   Exposure to billing, CRM, scheduling, and field operations
-   Growth opportunities into **Operations Manager, Executive Operations, or Chief of Staff-style roles**

### **Interview Process**

1.  Initial Application Review
2.  **Spark Hire Intro Video**
3.  Operations & Systems Interview
4.  Practical Workflow / Scenario Exercise
5.  Final Client Interview
6.  Offer & Onboarding

### **What Happens After You Apply**

Qualified candidates will receive a **Spark Hire invitation** to complete a short Intro Video. This helps the hiring team learn more about your communication skills, operations experience, and ability to manage detail-heavy workflows.

Please check your inbox and spam/junk folder for the invitation.

### **Apply Now**

If you’re highly organized, systems-oriented, and experienced in **CRM management, billing, scheduling, and operational coordination**, we’d love to hear from you.

**#BusinessOperations #OperationsCoordinator #CRM #Billing #Scheduling #AdministrativeSupport #FieldServices #OperationsJobs #RemoteJobs #ESTJobs #Pavago**

## Apply

[Apply at Pavago](https://apply.workable.com/pavago/j/CFCABC3BF0/apply)

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