# Real Estate Operations Coordinator

> Pavago · Colombia (Remote) · — · Posted 2026-05-14

**Workplace:** remote

**Department:** Candidate Sourcing

## Description

### **Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.S. Hours**

**Position Type:** Full-Time, Remote  
**Working Hours:** U.S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination)

### **About the Role**

At Pavago, one of our clients is hiring a **Real Estate Operations Coordinator** to support the day-to-day operations of residential and commercial property portfolios.

This is a high-ownership operational role focused on:

-   Tenant communication
-   Leasing coordination
-   Maintenance management
-   Property system updates
-   Owner reporting and compliance

You will act as the operational bridge between:

-   Tenants
-   Vendors
-   Property owners
-   Internal property management teams

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.

If you have experience with:

-   Property management systems
-   Leasing workflows
-   Tenant communication
-   Maintenance coordination

This role is a strong fit.

### **What You’ll Own**

### **Tenant Communication & Support**

-   Respond to tenant inquiries related to:

-   Rent payments
-   Lease terms
-   Maintenance requests
-   Property policies

-   Track all communication within:

-   Yardi
-   AppFolio
-   Buildium
-   Similar property management platforms

-   Send reminders for:

-   Rent due dates
-   Lease renewals
-   Compliance notices

### **Leasing & Documentation**

-   Draft, review, and process:

-   Lease agreements
-   Lease renewals
-   Tenant onboarding documentation

-   Manage documentation using:

-   DocuSign
-   Dotloop

-   Maintain organized and compliant tenant files including:

-   Applications
-   Identification records
-   Inspection reports
-   Signed agreements

-   Support property marketing across:

-   Zillow
-   Apartments.com
-   MLS listing platforms

### **Property Management Systems**

-   Maintain accurate records across property management software
-   Track:

-   Rent collections
-   Delinquencies
-   Occupancy status
-   Late fees

-   Generate and reconcile:

-   Rent rolls
-   Delinquency reports
-   Occupancy trackers

### **Maintenance Coordination**

-   Create and assign vendor work orders
-   Track maintenance tickets from start to completion
-   Coordinate with tenants and vendors to ensure timely issue resolution
-   Verify vendor invoices against completed work orders

### **Owner Reporting & Operational Updates**

-   Prepare:

-   Owner statements
-   Cash flow summaries
-   Occupancy reports
-   Vacancy updates

-   Provide regular updates regarding:

-   Rent collection status
-   Open maintenance issues
-   Leasing activity

-   Ensure reporting is accurate and delivered on time

### **Compliance & Quality Control**

-   Ensure all tenant documentation complies with:

-   Local landlord-tenant regulations
-   Fair Housing requirements
-   Internal compliance standards

-   Maintain organized, audit-ready property documentation

### **What Success Looks Like**

-   Tenant issues are resolved quickly and professionally
-   Lease documentation remains accurate and compliant
-   Maintenance requests are handled efficiently
-   Property systems stay updated and organized
-   Owners receive timely and accurate reporting

### **What Makes You a Strong Fit**

-   Strong communication skills with tenants, vendors, and property owners
-   Highly organized and comfortable managing multiple workflows simultaneously
-   Detail-oriented with strong operational follow-through
-   Problem-solver who balances tenant experience with operational efficiency
-   Able to work independently in fast-paced environments

### **Requirements (Must-Have)**

### **Experience**

-   2+ years of experience in:

-   Property management
-   Leasing coordination
-   Real estate operations
-   Property administration

### **Core Skills**

-   Hands-on experience with:

-   Yardi
-   AppFolio
-   Buildium
-   Similar property management systems

-   Strong Microsoft Office and Google Workspace skills
-   Familiarity with:

-   Lease documentation
-   Rent collection workflows
-   Tenant communication processes

-   Strong written and verbal English communication

### **Nice to Have**

-   Experience managing portfolios of 100+ units
-   Multi-state property management experience
-   Familiarity with:

-   Security deposits
-   Trust accounting
-   Owner statements
-   Property accounting workflows

-   Experience in:

-   Residential property management
-   Commercial real estate
-   Mixed-use portfolios

### **What a Typical Day Looks Like**

-   Respond to tenant inquiries and maintenance requests
-   Process leases, renewals, and tenant documentation
-   Update rent payments and occupancy records in property systems
-   Coordinate vendor work orders and maintenance follow-ups
-   Prepare owner reports and operational summaries
-   Ensure all records remain organized and compliant

**In short:**  
You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.

### **Key Metrics (KPIs)**

-   Rent collection percentage
-   Vacancy fill time
-   Maintenance resolution turnaround time
-   Accuracy of lease and tenant documentation
-   Owner satisfaction with communication and reporting
-   System and operational accuracy

### **Why This Role Stands Out**

-   High operational ownership across property workflows
-   Direct impact on tenant experience and portfolio performance
-   Exposure to leasing, maintenance, reporting, and compliance operations
-   Opportunity to grow into:

-   Property Manager
-   Operations Manager
-   Portfolio Coordinator roles

### **Interview Process**

-   Initial Phone Screen
-   Video Interview with Pavago Recruiter
-   Practical Task (lease processing or owner reporting scenario)
-   Client Interview
-   Offer & Background Verification

### **Apply Now**

If you:

-   Thrive in organized, operations-heavy environments
-   Enjoy coordinating property workflows and tenant communication
-   Can manage multiple moving parts without losing accuracy
-   Want to grow within real estate and property operations

This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.

## Apply

[Apply at Pavago](https://apply.workable.com/pavago/j/EEBC08148D/apply)

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