# Assistant Property Manager

> Pavago · South Africa (Remote) · — · Posted 2026-04-30

**Workplace:** remote

**Department:** Candidate Sourcing

## Description

**Job Title:** Assistant Property Manager  
**Position Type:** Full-Time, Remote  
**Working Hours:** U.S. client business hours (with flexibility for tenant schedules, leasing deadlines, and emergencies)

**About the Role:**  
Our client is seeking an **Assistant Property Manager** to support property managers with tenant relations, leasing administration, maintenance coordination, and reporting. This role ensures properties are well-run, tenants receive timely responses, and owners have confidence in the accuracy of financial and operational data. You are the right hand to the property manager, keeping operations organized and compliant.

**Responsibilities:**

**Tenant Relations:**

-   Serve as the first point of contact for tenant inquiries regarding rent, lease terms, or property policies.
-   Document all interactions in property management software (AppFolio, Yardi, Buildium).
-   Manage communication for move-ins, move-outs, and lease renewals.

**Leasing Support:**

-   Draft and process new lease agreements, amendments, and renewals using DocuSign or Dotloop.
-   Assist with property marketing (posting to Zillow, Apartments.com, Craigslist, MLS syndication).
-   Pre-screen tenants, schedule showings, and collect applications.

**Rent Collection & Financials:**

-   Track rent payments daily, apply late fees, and follow up on delinquencies.
-   Assist in preparing weekly delinquency reports and monthly owner statements.
-   Record and reconcile deposits, refunds, and security deposits.

**Maintenance Coordination:**

-   Create and manage work orders in property management software.
-   Schedule vendors, track progress, and confirm completion with tenants.
-   Ensure invoices match work performed before routing for approval.

**Compliance & Documentation:**

-   Maintain complete and compliant tenant files with leases, notices, inspections, and compliance documents.
-   Ensure adherence to Fair Housing and local landlord-tenant laws.

**Operational Support:**

-   Support property managers with portfolio-level reporting.
-   Track occupancy, turnover, and leasing performance metrics.
-   Handle ad hoc requests and administrative projects.

**What Makes You a Perfect Fit:**

-   Strong communicator with tenants, vendors, and owners.
-   Organized multitasker who thrives in a fast-paced environment.
-   Problem-solver who balances empathy for tenants with business goals.
-   Detail-oriented and compliance-conscious.

**Required Experience & Skills (Minimum):**

-   2+ years in property management or real estate operations.
-   Proficiency with property management software (Yardi, AppFolio, Buildium).
-   Strong Microsoft Office/Google Workspace skills.
-   Familiarity with lease agreements, tenant laws, and Fair Housing regulations.

**Ideal Experience & Skills:**

-   Experience supporting 100+ unit portfolios.
-   Knowledge of multi-state landlord-tenant law.
-   Exposure to property accounting and financial reporting.
-   Industry experience in residential, commercial, or mixed-use real estate.

**What Does a Typical Day Look Like?**  
An Assistant Property Manager’s day revolves around supporting property managers by keeping tenants satisfied, vendors coordinated, and records accurate. You will:

-   Respond to tenant inquiries, logging issues and escalating to the property manager when needed.
-   Process leases and renewals, ensuring documentation is complete, compliant, and signed on time.
-   Track rent collections and delinquencies, communicating reminders and preparing reports.
-   Coordinate maintenance requests, scheduling vendors and updating tenants on progress.
-   Prepare and maintain tenant files so every lease, notice, and inspection is organized and audit-ready.
-   Assist property managers with owner reporting, occupancy tracking, and ad hoc operational tasks.

In essence: you keep the day-to-day property operations running smoothly, ensuring property managers can focus on portfolio strategy while you handle execution.

**Key Metrics for Success (KPIs):**

-   Rent collection rates (≥ 95% on-time collection).
-   Zero missed tenant renewals or compliance notices.
-   Maintenance tickets resolved within SLA timelines.
-   Owner reports accurately and on time.
-   Tenant satisfaction with communication and responsiveness.

**Interview Process:**

-   Initial Phone Screen
-   Video Interview with Pavago Recruiter
-   Practical Task (e.g., prepare a lease renewal draft or process a mock maintenance request in AppFolio)
-   Client Interview
-   Offer & Background Verification

## Apply

[Apply at Pavago](https://apply.workable.com/pavago/j/F587CA6095/apply)

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