# Operations Lead Part-Time

> PeakMade Real Estate · Chicago, United States · Part-time · Posted 2026-10-28

**Workplace:** on_site

**Department:** Chateau on Wells - 247

## Description

We are seeking an experienced and motivated Part-Time Community Operations Lead to support the day-to-day operations and performance of a conventional multifamily community. This role is responsible for assisting with property operations, resident satisfaction, occupancy goals, and overall community performance.

The ideal candidate is organized, customer-service focused, financially aware, and experienced in multifamily housing operations.

**What You’ll Do**

**Team & Operations Support**

-   Support daily onsite operations and help maintain an organized, professional community environment
-   Assist with training, coaching, and supporting onsite team members
-   Help ensure company policies and operational standards are consistently followed

**Leasing & Resident Relations**

-   Maintain knowledge of the property, competitors, and local market conditions
-   Conduct community tours and assist with leasing and move-in processes
-   Support marketing and leasing efforts to maximize occupancy
-   Assist with resident retention and follow-up communication
-   Provide excellent customer service and timely issue resolution

**Financial & Administrative Support**

-   Assist with rent collection processes and resident account follow-up
-   Help monitor expenses, vendor coordination, and operational efficiency
-   Support budget tracking, reporting, and general administrative tasks
-   Ensure reports and documentation are completed accurately and on time

**Property Oversight**

-   Monitor service request completion and maintenance responsiveness
-   Conduct routine apartment inspections and community walks
-   Help maintain the overall appearance and cleanliness of the property
-   Communicate operational concerns, incidents, or risks appropriately

**What You’ll Need**

-   High school diploma or equivalent required; college degree preferred
-   2–4+ years of multifamily, leasing, or property operations experience preferred
-   Strong customer service, communication, and organizational skills
-   Ability to multitask and work independently in a fast-paced environment
-   Basic understanding of financial reporting and property operations
-   Experience with property management software; Entrata experience preferred
-   Ability to work onsite during scheduled part-time hours

**Schedule**

-   Part-time onsite position
-   Flexible scheduling based on property needs
-   Some weekend availability may be required

**What You’ll Get:**

-   Commission-eligible role
-   Housing discounts (varies by community)
-   401(k) match
-   Growth and leadership development opportunities
-   Wellness programs and team competitions
-   Additional rewards and recognition

\*The anticipated pay range for this role is $25.00 - $28.00 per hour, with final compensation determined based on experience, skills, and internal equity.

## Apply

[Apply at PeakMade Real Estate](https://apply.workable.com/peak-made/j/E73CA53703/apply)

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