# Premium Client Manager - Australian Chinese > Pepperstone · Melbourne, Australia (Hybrid) · Full-time · Posted 2026-06-17 **Workplace:** hybrid **Department:** Sales- AU ## Description **Introduction** The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 700+ team currently across 12 locations and 9 time zones. **The Role **Pepperstone is one of the world's fastest growing CFD and FX brokers and we're looking for a relationship-driven professional to manage and grow a portfolio of premium Chinese-speaking clients in the Australian market. This is not a volume role. It's a high-touch, high-trust position where the quality of your relationships determines your success. You'll work with a select group of high-value traders who expect personalised service, market insight and a relationship manager who genuinely understands their world. If you have an existing network within the Australian Chinese trading community and know how to build trust with sophisticated investors this role was built for you. As our Premium Client Manager - Australian Chinese, your key responsibilities include, but may not be limited to:  - Build strong, long-term relationships with **premium australian chinese clients**, supporting their trading journey - Engage clients through **regular communication in Mandarin and English and market conversations** - Provide insights on **market trends, trading strategies and risk management** - Deliver tailored solutions to help clients overcome individual trading challenges - Drive **client growth, retention and trading activity**, working to sales targets - Collaborate with marketing, operations and risk to **deliver a seamless and compliant client experience** - Represent Pepperstone at **premium client events and face-to-face meetings**, building meaningful connections - Share market insights, trading strategies and risk management perspectives tailored to each client's profile **About You** - Native or near-native Mandarin speaker with strong English communication skills - An established network within the Australian Chinese trading or investment community is highly regarded - Proven experience in a client-facing, relationship management or account management role ideally within CFD, FX or wealth management - Experience working with high-value or high-net-worth clients and an understanding of how to build trust with sophisticated investors - Strong knowledge of financial markets, trading products and risk management - RG146 Financial Services General Advice qualification or genuine willingness to obtain it - Commercially minded with a proactive client-first approach and a genuine passion for markets - Deep cultural understanding of the Australian Chinese community and how to build authentic relationships within it **Why you will enjoy working with us** - Competitive salary structure including company bonus scheme  - Genuinely collaborative and friendly culture  - Flexible and hybrid working  - Remote working option - work from anywhere for up to 4 weeks per year, in addition to hybrid working as standard  - Ongoing personal development & learning opportunities  - 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave  - 3 paid volunteering days per year & Workplace Giving Program  - Frequent events and celebrations including a standard weekly social  - Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne  - Best in class end of trip facilities including bicycle parking, change rooms & showers  - A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas  **More About Pepperstone**    We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit [Pepperstonecareers](https://pepperstonecareers.com/) and [www.linkedin.com/company/pepperstone/](http://www.linkedin.com/company/pepperstone/)   We understand it’s important to do due diligence on a prospective employer, see what our team are saying on [Glassdoor](https://www.glassdoor.com.au/Reviews/Pepperstone-Group-Reviews-E1971578.htm). We respect our team members’ experiences and will never pay to remove a negative review.   Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.   “We are a 2025 Circle Back Initiative Employer – we respond to every applicant”.   We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.   Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.   #Li-Hybrid ## Apply [Apply at Pepperstone](https://apply.workable.com/pepperstone/j/04569B68F4/apply) --- Powered by [Workable](https://www.workable.com)