# Account Management Specialist

> PetroApp · Cairo, Egypt (Hybrid) · Full-time · Posted 2026-10-26

**Workplace:** hybrid

**Department:** Human Resources

## Description

**PetroApp** is a smart fuel management technology company helping organizations gain greater control, visibility, and efficiency over their fuel consumption and distribution.

Our solution uses **NFC technology** to enable real-time fuel monitoring and reporting, helping companies reduce waste, improve accountability, and optimize their fuel operations.

Today, PetroApp is expanding across **4 countries: Saudi Arabia, Egypt, Thailand, and Nigeria,** with a growing international team building technology solutions for the energy, transportation, and fleet management sectors.  

### What You’ll Do

-   Manage and maintain strong relationships with existing clients.
-   Act as the main point of contact and ensure a positive customer experience.
-   Understand client needs and recommend suitable PetroApp products and services.
-   Identify and maximize **upselling and cross-selling opportunities**.
-   Achieve monthly account management and sales targets.
-   Follow up on client requests, issues, and escalations to ensure timely resolution.
-   Coordinate with internal teams to address client requirements.
-   Monitor account performance, customer satisfaction, and retention.
-   Maintain accurate and up-to-date client information and records.
-   Prepare regular reports on account performance and sales activities.
-   Proactively identify opportunities to increase client engagement and revenue.

## Requirements

-   Bachelor’s degree in **Business Administration, Marketing, Commerce, or a related field**.
-   **2–4 years of experience** in Account Management, Customer Success, or a related role.
-   Proven experience in **client relationship management and achieving sales targets**.
-   Strong understanding of **upselling and cross-selling techniques**.
-   Excellent communication, negotiation, and presentation skills.
-   Strong customer-service and relationship-building skills.
-   Good analytical and problem-solving abilities.
-   Target-oriented with strong follow-up and organizational skills.
-   Ability to manage multiple accounts and priorities simultaneously.
-   Proficiency in **MS Office, especially Excel**.
-   Experience in **B2B, SaaS, fleet management, mobility, or technology-related businesses**.

## Benefits

-   Competitive salary and commissions.
-   Medical insurance.
-   Social insurance.
-   Hybrid work model (1 day working from home per week).
-   Learning and development opportunities.
-   Career growth and internal mobility.
-   A collaborative and supportive work environment.
-   Exposure to a fast-growing technology and fleet management business.

## Apply

[Apply at PetroApp](https://apply.workable.com/petroapp/j/5F8A48E517/apply)

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