# Consultant, Client Value Engine - Sales Focused

> Phillips Consulting · Lagos, Nigeria (Hybrid) · — · Posted 2026-10-07

**Workplace:** hybrid

## Description

-   Manage assigned Digital Learning accounts and client relationships through structured check-ins, review sessions and timely follow-up; monitor satisfaction, usage and renewal risks and coordinate actions that protect retention
-   Build and maintain a qualified pipeline by researching priority organisations, identifying credible prospects and demand signals, initiating approved outreach and progressing leads through clear next actions.
-   Drive revenue growth across Digital Learning and wider pcl. offerings by qualifying client needs, maintaining opportunity momentum and identifying appropriate renewal, upsell and cross-sell opportunities.
-   Prepare and coordinate client-specific proposals, presentations and pursuit materials with relevant SMEs, ensuring the client need, proposed solution, value proposition, evidence and required approvals are clearly reflected.
-   Research emerging client needs, Digital Learning trends and market developments and translate findings into practical account, product, campaign or market-development opportunities.
-   Use client learning and account data to identify adoption patterns, service issues and churn risks and recommend actions that improve client experience, renewal prospects and solution relevance.
-   Maintain productive OEM and ecosystem relationships, capturing product updates, learning opportunities and commercial inputs that support client solutions and stronger negotiations.
-   Coordinate with Finance on assigned account invoicing and receivables, ensure renewal-related commercial documentation is initiated early and follow outstanding actions through to resolution.
-   Responsible for market visibility and demand generation through relevant articles, newsletters, success stories, events, conferences, podcasts, knowledge-sharing sessions and other approved client-facing content.
-   Facilitate training or knowledge sessions within areas of competence and contribute to new products, reusable practice assets, team capability development and firm knowledge-sharing activities.

## Requirements

**Qualifications**

-   Bachelor's degree in Business Administration, Marketing, Economics, Management, Human Resources, Learning & Development or a related discipline.
-   5+ years of relevant experience in B2B business development, client engagement, professional services, corporate learning, Digital Learning or a related commercial environment.
-   Practical exposure to account management, proposal development, CRM/pipeline management and the sale or support of professional-services or learning solutions is desirable.
-   Strong Microsoft 365 and CRM capability is required; relevant development in consultative selling, proposal/bid management, learning & development or Digital Learning is an advantage.

**Competencies and Capabilities**

-   Business Development & Opportunity Management: prospecting, lead qualification, pipeline follow-through, proposal support, opportunity progression and cross-sell/upsell identification.
-   Digital Learning Commercial Fluency: understanding of Digital Learning solutions, client learning needs, learner/adoption data and OEM or ecosystem inputs sufficient to position solutions credibly.
-   Client Success & Account Management: relationship management, renewal planning, client reviews, churn-risk identification, receivables coordination and disciplined CRM/account records.
-   Market & Practice Development: market research, thought leadership, client-facing content, events, knowledge sharing, new product/service support and clear professional communication.

## Apply

[Apply at Phillips Consulting](https://apply.workable.com/phillips-consulting/j/EDC81A9566/apply)

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