# Inside Sales Representative/Appointment Setter

> Phillips Home Improvements · Allen, United States · Full-time · Posted 2026-05-01

**Workplace:** on_site

**Department:** Kickoff

## Description

**PHILLIPS HOME IMPROVEMENTS**

-   _**Are you eager to earn what you're worth?**_
-   _**Are you fast paced and challenged by goals?**_
-   _**Do you desire job growth? Are you competitive?**_
-   _**Are you tired of being asked to blur ethical lines?**_
-   _**Do you want to work for a fun, award-winning team with a great reputation and good benefits?**_

After doing business 29 years in North Texas, we’re still growing rapidly. We are seeking an _**energetic, results-oriented and fast paced Appointment Setter**_ poised to help us continue growing! If you _**drive results, thrive on challenge, are confident with scripting, work with urgency and a great attitude and have a warm phone voice**_ we invite you to apply to join the Phillips TEAMily!

_**Why Do We Call Ourselves the Phillips TEAMily?**_

[Watch Here](https://vimeo.com/314089047)

**The Ideal Candidate:**

-   Possesses 2+ yrs. Call Center Experience
-   Possesses Excellent Phone Skills
-   Follows and champions a script with ease
-   Is motivated internally to hit key metrics
-   WOWs customers
-   Promotes the company online
-   Undertakes activities that make the phone ring, such as making calls, generating leads, etc.
-   Works with a sense of urgency to serve customers, other team members, and to generally get the job done!

**Seeks:**

-   $18-$20/hour, depending on skills and experience, plus pay-for-performance incentives
-   Various shifts Monday-Friday including some evenings and occasional Saturdays 9am-1pm; flexibility required
-   Challenging Call Center career with opportunities for advancement

**Values:**

-   FAITH
-   FAMILY
-   FOCUS

**Possesses These Attributes:**

-   Hunger for Personal Growth
-   Passion for Helping People
-   Pushes Through Barriers
-   Coachability
-   Humility
-   Confidence
-   Adaptability

**Competencies:**

-   Excellent manners, communication skills, and quest for clarity
-   Stellar Keyboarding skills
-   Ability to follow a script
-   Ability to handle a fast pace
-   Ability to persuade and influence others

**Key Result Areas:**

-   Maintaining appointment schedules and open slots up to the minute. Preventing low percentage appointments from clogging high percentage opportunities.
-   Mastering assigned scripts and working at an acceptable pace
-   Maintaining Accurate database Information
-   Minimizing the cancellation rate
-   Maximizing lead quality
-   Consistently provides World Class Service!

**Benefits and Perks:**

-   Incentives
-   Paid Vacation and Holidays
-   Weekly Pay
-   Work Life Balance
-   Career Advancement
-   Life-giving, Dynamic Work Culture

**Requirements:**

-   High school graduate; some college preferred
-   Must pass background and drug test
-   Wear a uniform and exhibit professional presence every day
-   Dependable transportation, attendance and punctuality!

**ABOUT PHILLIPS HOME IMPROVEMENTS:** Phillips Home Improvements, 5-time honoree of the prestigious Inc. 5000 list of America's Fast-Growing Private Companies, 26-year A+ BBB member, A+ Angie's List member, 10-year A-rated Best Pick Reports winner, Consumer's Choice Awarded 10 years running, 2019 and 2023 winners of the BBB Torch Award for Ethics, and 2022 Best Place to Work is seeking a dynamic individual ready to grow our **Appointment Setter/Inside Sales Call Center Team.**

## Apply

[Apply at Phillips Home Improvements](https://apply.workable.com/phillips/j/0B56B4074A/apply)

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