# DMH Field Supervisor > Phoenix Home Care and Hospice · Independence, United States · Other · Posted 2026-08-12 **Workplace:** on_site **Department:** In-Home Care ## Description ### Field Supervisor **Pay:** Starting at $20/hour **About the Role** The Field Supervisor plays a key role in ensuring clients receive safe, high-quality care in their homes. This position bridges the gap between caregivers and clients — overseeing caregiver performance, monitoring compliance with care plans and regulations, and stepping in directly when hands-on support is needed. **What You'll Do** _**Client Onboarding & Compliance**_ - Complete DMH new client openings, including all required paperwork and documentation - Conduct 2 hours of on-the-job training for each new Personal Assistant (PA) - Ensure adherence to care plans, agency policies, and applicable regulations _**Direct Care Support**_ - Provide DMH shift coverage as needed, including personal care, activities of daily living, and household duties _**Caregiver Oversight**_ - Schedule and perform in-field caregiver evaluations - Recognize and reinforce strong performance; identify areas needing improvement and provide coaching, in coordination with the Program Manager _**Quality Assurance**_ - Conduct monthly quality assurance calls/visits to monitor client status, care quality, and caregiver adherence to the Code of Ethical Behavior, dress code, and documentation standards - Investigate client complaints or incidents (e.g., property damage, caregiver concerns, non-compliance) in coordination with the Program Manager, and help implement action plans _**General Support**_ - Assist with general office tasks as assigned - Follow departmental policies, safety protocols, and infection control measures - Perform other duties as assigned by the Program Manager **What You'll Need** High school diploma or equivalent required; some college or post-secondary education preferred Reliable transportation and a working phone ## Apply [Apply at Phoenix Home Care and Hospice](https://apply.workable.com/phoenix-home-care-and-hospice/j/3A6E9084F0/apply) --- Powered by [Workable](https://www.workable.com)