# Project Manager - Client Operations

> Pixelogic Media Partners, LLC · Burbank, United States · Full-time · Posted 2026-05-18

**Salary:** USD 75,000–90,000

**Workplace:** on_site

**Department:** DDM

## Description

**Project Manager, Client Operations**

Location: Burbank (On-Site)  
Schedule: Day Shift, 9a Start Time  
Position Type: Full-Time, Salaried  
Compensation Range: $75,000-$90,000

**Responsibilities**

-   Manage the creation and delivery of digital video and audio files to digital storefronts such as iTunes, Netflix, Amazon and Disney+
-   Manage multiple projects from client(s) order to delivery completion, focusing on highest quality and on time delivery
-   Establish a solid understanding of specific client specifications and needs
-   Build strong working relationships with clients and deliver world class customer service
-   Manage, monitor, and update all timelines, setting realistic expectations for day to day deliveries and communicating clearly with clients and internal operations
-   Work with the billing team to ensure projects are billed correctly and on time to clients
-   Perform order entries based on client requests and ensure data accuracy in all internal and external systems
-   Provide strategic solutions to any issues that may arise with clients
-   Collaborate with operational teams to build processes and make sure workflows operate smoothly and efficiently
-   Identify areas of opportunity to enhance clients’ experience and work closely with other department leaders to drive initiatives and to execute on those opportunities
-   Support Pixelogic’s vision and represent the best interests of both the customer as well as the company
-   Abide by security policies and protect information entrusted to you
-   Document processes to use as training guides (including video trainings)
-   Utilize dashboards, reports and metrics to monitor production milestones and status
-   Help build and evolve the company and team culture
-   Participate in capacity planning process for your customers, ensuring accuracy in rolling demand versus capacity forecasts
-   Participate in Corrective Action Report (CAR) process for client rejections and other issues to ensure proper processes/procedures are always in place to prevent issues from happening and especially recurring
-   Participate in Operational Initiatives (OI’s) in collaboration with technology, operational and admin teams to continuously improve workflows related to your accounts

## Requirements

-   Bachelor’s degree preferred
-   Localization (subtitling, dubbing) and/or digital media and mastering experience preferred
-   Solid organizational skills, including multitasking and time-management
-   Collaborative thinker who works well in a team
-   Experience in media industry and post-production workflows
-   Passionate about customer experience and customer service excellence
-   Excellent communication skills with technical and non-technical individuals
-   Deep sense of urgency and ability to work in a fast-paced environment with high volume
-   Problem solver with creative and innovative approach with ability to think out of the box
-   Outstanding attention to detail and ability to plan complex projects with urgency
-   A positive attitude when experiencing obstacles and enthusiastic to get things done

## Apply

[Apply at Pixelogic Media Partners, LLC](https://apply.workable.com/pixelogicmedia/j/7207CFD802/apply)

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