# Health Information Management Coordinator

> Predoc · United States (Remote) · Full-time · Posted 2026-11-03

**Workplace:** remote

**Department:** Operations

## Description

We are looking for a highly dependable, organized, and proactive professional who brings both clinical knowledge and outstanding customer service skills. The strongest candidate will have experience working in a medical office, hospital, health system, or related clinical environment and will be organized, proactive, and communicative.

**Why this role matters:**

Medical records are essential to patient care, clinical decision-making, compliance, and the success of the organizations we serve. As a Health Information Management Coordinator, you will help ensure that the right records reach the right people at the right time. You will play a critical role in coordinating with healthcare providers, maintaining high-quality documentation, supporting client relationships, and helping transform complex administrative processes into a reliable, technology-enabled experience.

## Requirements

-   Coordinate the retrieval, processing, maintenance, and organization of patient medical records
-   Collaborate with providers, healthcare facilities, and other external parties to obtain records in response to client requests
-   Accurately enter and update information in meMR health’s administrative web platform and document management systems
-   Navigate provider websites and required portals to process medical record requests
-   Track incoming, outstanding, and completed requests, including maintaining detailed notes and status updates
-   Review and process invoices related to medical record retrieval and coordinate payments to the appropriate clients or entities
-   Perform quality assurance reviews of retrieved records to ensure they meet client requirements
-   Apply clinical knowledge and medical terminology to conduct basic Q&A and identify missing, incomplete, or potentially relevant documentation
-   Support customer onboarding, client training, and customer success initiatives
-   Provide basic troubleshooting assistance and help clients navigate platform functionality
-   Build and maintain positive, professional relationships with clients and users
-   Maintain inbound and outbound record shipments through courier services
-   Scan incoming charts and correspondence to convert physical documents into organized digital files
-   Prepare client metrics, reports, flowsheets, and other administrative materials
-   Conduct research and take initiative to resolve issues and support timely request completion
-   Maintain confidentiality and handle protected health information in accordance with company policies and applicable requirements
-   Perform other duties as assigned

## Apply

[Apply at Predoc](https://apply.workable.com/predoc/j/C4A73D7103/apply)

---
Powered by [Workable](https://www.workable.com)