# Client Service Associate

> PwC Greece · Athens, Greece · Full-time · Posted 2026-04-24

**Workplace:** on_site

## Description

On behalf of our client, a well-established company in the **Information Services** industry, we are looking to recruit a **Client Service Associate**.

**Responsibilities:**

-   Reviews client project briefs to understand knowledge gaps and defines expert search criteria
-   Conducts high-level research on industries and companies to map the landscape and identifies the most relevant experts
-   Sources and reaches out to potential experts via phone, LinkedIn, and email
-   Screens experts critically, ensuring their experience and knowledge is aligned with client needs
-   Connects selected experts with clients for qualitative interviews or consultations, ensuring quality and relevance
-   Manages multiple client projects simultaneously, prioritizing tasks and maintaining effective time management and communication
-   Keeps accurate records in CRM systems and provides timely updates to stakeholders on progress, risks, and next steps
-   Assists with insights projects using deep research techniques and creates bespoke analyses based on client briefs
-   Participates in Executive Partnerships by identifying individuals with the right skills and experience for client relationship and acquisition needs
-   Builds and maintains strong client relationships across consulting firms, private equity, hedge funds, and corporates
-   Aligns with quality standards and actively contributes to sales activities, including negotiation and upselling where appropriate

## Requirements

-   BSc in any field with a strong academic record
-   MSc in any filed will be considered as an asset
-   0–3 years of professional experience in customer service/support roles
-   Excellent knowledge of MS Office Suite
-   Excellent command of the English language, both written and oral
-   Fluency in an additional language is a strong plus
-   Strong interest in the business world, shown through studies, internships, or projects
-   Ability to think critically and quickly in fast-paced environments
-   Natural aptitude for negotiation and sales, with a client-first mindset
-   Commitment to delivering exceptional client service and value
-   Excellent communication skills and ability to collaborate effectively
-   Strong time and project management skills under tight deadlines
-   High level of result orientation and ownership, with excellent prioritization skills

## Apply

[Apply at PwC Greece](https://apply.workable.com/pricewaterhousecoopers-business-solutions-s-dot-a/j/EDCF072034/apply)

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