# IT Applications Analyst

> Proactive Talent Solutions · Riche Terre, Mauritius · Full-time · Posted 2026-06-22

**Workplace:** on_site

## Description

Our client, part of one of the largest group in Mauritius, is recruiting an **IT Applications Analyst.** 

**JOB PURPOSE**

The IT Applications Analyst is responsible for the administration, maintenance and support of ERP, custom applications, and Data Analytics system.

**KEY DUTIES & RESPONSIBILITIES**

**ERP**

•      Manage and maintain ERP systems and other custom applications

•      Analyse business requirements, define and implement solutions

•      Work with end-users and ERP Service Provider for delivery of solutions

•      Provide support and training to users on ERP, custom applications

**Data Analytics**

•      Design, develop and Maintain Data Analytics reports

•      Provide support and training on Reporting tool

•      Maintain and enhance data warehouse

•      Maintain data analytics platforms

**Technical and Administrative Support**

•      Perform problem solving and assistance on various software applications for users of company

•      Provide training to end users

•      Assist in the tracking and monitoring of IT department expenses

•      Assist in review of and evaluation of technology solutions

•      Assist in research and development and innovation initiatives and in implementation of new technologies

•      Perform miscellaneous job-related duties as assigned

•      Perform administrative duties of the IT department

**Service Execellence**

•    Attend to specific needs of customers (internal & external) as well as third parties and ensure that queries and assistance are provided in a timely manner and in compliance with service standards set

•    Ensure that the service level provided is up to expectations and standards set and relay any matter impeding service level to Management

•    Engage and collaborate with Management on Service Excellence initiatives

## Requirements

**QUALIFICATIONS, SKILLS AND OTHER PREREQUISITES**

**Qualifications:** Bachelor degree in Information Technology or equivalent

**Experience**

·      3-5 years’ experience

·      Knowledge in ERP systems and Reporting tools

·      Exposure to the FMCG or manufacturing sector would constitute as an advantage

 **Technical Knowledge & Skills**

·      Dynamic and motivated individual with a positive can-do attitude

·      Effective communication, organisational and time management skills

·      Detail-oriented, proactive and result oriented

·      Good critical thinking ability and able to work with minimal supervision

·      Good understanding of administrative and clerical procedures

·      Ability to work under pressure

**We reserve the right:**

·      **To call only the shortlisted candidates for interview.**

·      **Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.**

## Apply

[Apply at Proactive Talent Solutions](https://apply.workable.com/proactive-talent-solutions/j/406DC4C462/apply)

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