# Tracking Officer

> Proactive Talent Solutions · Port Louis, Mauritius · Full-time · Posted 2026-06-15

**Workplace:** on_site

## Description

Our client, operating in Africa and starting its business in Mauritius, is looking for tracking officers who are ready to work on a shift system, from **08h30 to 17h30 and from 14h00 to 22h30.** 

**Purpose of the role**

-   Monitoring of trucks and buses 24hours locations by GPS system and responding to customer (Company) request through email and Phone.

**Key Responsibilities**

-   Ensure tracking of truck locations by GPS system on route as scheduled.
-   Identifying on-road exceptions and taking immediate remedial action (communicating to drivers on route).
-   Ensure shift work.
-   Monitor vehicles
-   Update on truck position
-   Report on any discrepancies on the system
-   Respond to call request
-   Update position of vehicles daily
-   Maintain a breakdown report
-   Reduction of delays through follow up calls
-   Ensure calls to tracking are responded to on a 24hr basis
-   Report on drivers not adhering to company regulations
-   Daily position
-   Returning trucks report
-   Bus discrepancies on tms
-   Violations caused by drivers
-   Matrix reporting

## Requirements

**Profile requirements**

-   Bachelor’s Degree/Diploma in Information Technology or related course.
-   1 year experience in working in a tracking office.
-   Excellent communication and analytical skil
-   Business Understanding:
-   Understand systems used to track vehicles
-   Understand the level of reporting in case of an emergency
-   Understand company policies to be followed by drivers

**Functional Skills:**

-   Tracking of truck/bus locations by GPS system.
-   Monitoring truck/bus driver performance.
-   Reporting of any event and follow up with drivers.

**Generic Skills:**

-   Microsoft office
-   Computer basic skills

**Behavioral Skills**

-   People management
-   Analytical
-   Attention to detail
-   Time management
-   Communication
-   Flexibility

**We reserve the right:** 

-   **To call only the shortlisted candidates for interview.**
-   **Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.**

## Apply

[Apply at Proactive Talent Solutions](https://apply.workable.com/proactive-talent-solutions/j/F04422C2A1/apply)

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