# BA/Technical Product Manager

> ProArch · United States (Remote) · Contract · Posted 2026-11-09

**Salary:** USD 80,000–100,000

**Workplace:** remote

**Department:** Team Extension

## Description

**Partner Discovery & Requirements Analysis**

-   Lead and document working sessions with clinical, finance, operations, product, and technical stakeholders to understand existing workflows, business rules, data requirements, and operational processes.
-   Translate manual and system-supported workflows into structured business and functional requirements.
-   Produce gap-analysis documentation mapping current-state processes and partner requirements to existing platform capabilities.
-   Classify requirements based on appropriate disposition, such as existing functionality, configuration, new development, acceptable operational workaround, shared platform enhancement, or out of scope.
-   Maintain a consistent backlog structure across implementations so requirements remain comparable, traceable, and reusable.

**System Reconciliation & Technical Analysis**

-   Analyze application logic, SQL, stored procedures, configuration parameters, integrations, and data flows to understand existing system behavior.
-   Determine whether business requirements can be satisfied through configuration, existing functionality, process changes, or new development.
-   Validate assumptions about platform behavior against available technical evidence and distinguish confirmed system behavior from inferred behavior.
-   Identify discrepancies between documented behavior, stakeholder expectations, system configuration, and implemented logic.
-   Trace business rules to underlying parameters, data elements, calculations, integrations, and system components.
-   Identify where behaviors are configurable versus hardcoded and assess the impact on future implementations.

**Requirements Authoring**

-   Write clear business and functional requirements, user stories, acceptance criteria, assumptions, dependencies, open questions, and proposed workarounds.
-   Maintain appropriate separation between business-facing requirements and technical implementation details.
-   Ensure acceptance criteria reflect the agreed solution approach, including configuration changes, operational workarounds, or new functionality.
-   Apply a consistent standard for distinguishing standalone requirements from assumptions, configuration decisions, implementation details, or operational procedures.
-   Maintain traceability from business need through solution decision and development implementation.

**Cross-Functional Facilitation & Governance**

-   Facilitate requirements, solutioning, and review sessions across business, clinical, product, engineering, data, and operational teams.
-   Drive open questions toward resolution and update requirements and documentation to reflect confirmed decisions.
-   Identify ambiguity, conflicting requirements, downstream impacts, and cross-feature dependencies before development begins.
-   Prevent scope drift and ensure implementation-specific requirements do not unintentionally become platform-wide requirements.
-   Support prioritization and decision-making by clearly communicating business impact, implementation complexity, dependencies, and risk.

**Ticket Creation & Scoping**

-   Translate approved requirements into development-ready tickets containing problem statements, user stories, functional scope, acceptance criteria, dependencies, assumptions, and open questions.
-   Partner with engineering and architecture teams to clarify technical scope and implementation approach.
-   Track dependencies across features, integrations, implementations, and shared platform capabilities.
-   Identify common capabilities that can support multiple clients, workflows, or future implementations rather than creating one-off solutions.

## Requirements

-   8+ years of experience as a Business Analyst, Technical Product Manager, Product Owner, or equivalent role in a software-, data-, or technology-driven environment.
-   Experience working within healthcare technology, healthcare operations, payer/provider systems, pharmacy, claims, revenue cycle, eligibility, or related healthcare domains.
-   Ability to understand and reason about SQL, data structures, system logic, APIs, configuration, and technical workflows well enough to validate platform behavior and collaborate effectively with engineering teams.
-   Demonstrated ability to write clear requirements, user stories, acceptance criteria, and development tickets that engineering teams can implement with minimal rework.
-   Strong analytical rigor with the ability to distinguish confirmed facts from assumptions, challenge unclear reasoning, and validate conclusions.
-   Experience facilitating requirements and solution-review sessions involving business, clinical, operational, and technical stakeholders.
-   Strong written and verbal communication skills, with the ability to adapt business and technical information for different audiences.

**Preferred Qualifications**

-   Familiarity with healthcare claims, eligibility, reimbursement, clinical workflows, pharmacy operations, or healthcare financial processes.
-   Experience working with configurable or rules-driven healthcare platforms.
-   Experience supporting client, provider, health system, or partner implementations.
-   Understanding of data pipelines, ETL processes, APIs, healthcare integrations, and data exchange concepts.
-   Experience managing a shared product backlog across multiple customers, implementations, or business units.
-   Familiarity with healthcare data standards, regulatory requirements, or privacy considerations such as HIPAA.

**Key Competencies**

-   Requirements elicitation and translation
-   Healthcare workflow analysis
-   Technical and data analysis
-   System behavior reconciliation
-   Product and backlog management
-   Stakeholder facilitation and decision-driving
-   Cross-functional collaboration
-   Analytical rigor and structured problem-solving
-   Dependency and impact analysis
-   Documentation discipline and traceability

## Apply

[Apply at ProArch](https://apply.workable.com/proarch-3/j/493D782E89/apply)

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