# No-Fault Account Specialist

> Professional Physical Therapy · Melville, United States (Remote) · Full-time · Posted 2026-08-10

**Workplace:** remote

**Department:** Corporate

## Description

### No-Fault Account Specialist

**Full-Time | Remote**  
**Base Salary: $24.76–$27.83/hour (commensurate with experience)**

The No-Fault (NF) Account Specialist is responsible for account management of applicable no-fault cases. The No-Fault Account Specialist will verify, and secure authorizations as required by insurance carriers while making notification to adjusters to verify cases. In addition, No-Fault Account Specialist will be responsible for Account Receivable (AR) follow-up with the payers to bring accounts to claim resolution. 

### What You'll Do

-   Obtain required patient authorizations through payer portals and by phone.
-   Respond to clinic inquiries via phone, email, and internal tasking systems.
-   Communicate authorization approvals, denials, and status updates to providers.
-   Partner with clinic staff to resolve authorization-related issues.
-   Follow up with insurance carriers on authorizations and claim payments, escalating issues as needed.
-   Manage daily work queues to meet established productivity standards.
-   Identify denial, underpayment, and overpayment trends and escalate as appropriate.
-   Follow up on and resolve unpaid or outstanding accounts with payers.
-   Maintain knowledge of HIPAA, OSHA, Risk Management, and compliance requirements.
-   Attend required staff meetings and training.

### What You'll Bring

-   2+ years of experience in medical billing, accounts receivable, and denial management.
-   Knowledge of clinic operations, including patient registration, referrals, authorizations, and cash collections.
-   Understanding of insurance reimbursement, authorization and collection practices, and practice management systems.
-   Strong attention to detail and ability to manage multiple priorities while maintaining accuracy.
-   Strong interpersonal, written, and verbal communication skills.
-   Ability to maintain confidentiality and handle sensitive patient information appropriately.
-   Demonstrated leadership skills and ability to work collaboratively with clinic teams.

### Benefits

**Rest, Reset & Recharge:** 2 weeks PTO; Sick time in accordance with state and local requirements; plus 6 major holidays.

**Plan Ahead:** Company-matched 401(k) available once eligibility requirements are met.

**Care for Your Crew:** MetLife Pet Insurance with flexible plans and 24/7 telehealth support.

**Play More, Pay Less:** Exclusive discounts through PlumBenefits and LifeMart.

Equal Opportunity Employer, including Disabled/Veterans.

## Apply

[Apply at Professional Physical Therapy](https://apply.workable.com/professional-pt/j/DB2B4401DA/apply)

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