# Key Account Coordinator-Order Management

> Punch Studio · Culver City, United States · Full-time · Posted 2026-06-01

**Salary:** USD 48,000–64,480

**Workplace:** on_site

**Department:** Order Management

## Description

**KEY ACCOUNT COORDINATOR**

**SUMMARY**

Under the general supervision of the Director of Order Management, the Key Account Coordinator works alongside sales and purchasing teams to manage a group of key accounts, ensuring their customer’s success, just as much as our own success.  In this collaborative work environment, the incumbent is a true champion of their group of accounts and work side-by-side with key stakeholders to ensure success.

**ESSENTIAL DUTIES & RESPONSIBILITIES**

·         Act as a liaison between sales executives and the internal team on order fulfillment tasks

·         Input orders, review inventory statuses, coordinate production for assigned accounts

·         Troubleshoot shipment issues

·         Order customer retail tickets

·         Track incoming product for your orders

·         Route shipments, prepare Bill of Ladings, ASNs

·         Coordinate shipments from start to finish

·         Input data in Customer Portals

·         Review and maintain expert knowledge of Customer Vendor Guidelines

·         Other related duties as required.

**QUALIFICATIONS REQUIREMENTS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION:** Associate's Degree

**  
EXPERIENCE**

**2-3 Years Experience in:**

·         Account Coordination

·         Sales Support

·         Retail Vendor Operations and Compliance Requirements.

·         Experience in Coordinating Major and Key Accounts such as Amazon, Nordstrom, Target, Grocery Chains.

·         EDI (Electronic Data Interchange)

**LANGUAGE SKILLS:** Ability to present information effectively and respond to questions in a reasonable manner, in English.

**TECHNICAL KNOWLEDGE, SKILLS, & ABILITIES:**

·         Advanced Excel & Reporting Skills

**OTHER SKILLS AND ABILITIES:**

·         Working knowledge of inventory management.

·         Strong understanding of Purchase orders and Order Fulfillment.

·         Ability to establish and maintain effective relationships with employees and management.

·         Ability to think critically and solve problems quickly and efficiently. 

·         Strong organizational skills and attention to detail.

·         Ability to effectively communicate both orally and in writing.

·         Working knowledge of proper email etiquette with strong attention to detail. 

·         Ability to work and respond quickly under pressure.

·         Data entry and 10-key

## Benefits

-   Health Care Plans (Medical, Dental & Vision)
-   Retirement Plan (401k)
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off & Public Holidays, and your Birthday!
-   Family Leave (Maternity, Paternity)
-   Short Term & Long-Term Disability

## Apply

[Apply at Punch Studio](https://apply.workable.com/punchstudio/j/B8035A7952/apply)

---
Powered by [Workable](https://www.workable.com)