# Services Facilitator II - Guest Services

> Qiddiya Investment Company · Riyadh, Saudi Arabia · — · Posted 2026-02-15

**Workplace:** on_site

**Department:** Workplace

## Description

Qiddiya Investment Company is seeking a motivated Services Facilitator II for our Food & Beverage department. This role is essential in providing excellent service to our guests, ensuring their dining experience is memorable and enjoyable. Your enthusiasm and attention to detail will play a key role in delivering a high standard of service, as well as maintaining quality and safety standards within the F&B operations.

### Responsibilities

-   Lead and continuously enhance beverage quality and service standards across all Qiddiya office cafeterias to support high employee satisfaction.
-   Standardize and expand beverage offerings across all locations, including specialty drinks.
-   Develop, implement, and manage a structured barista training program across all sites, ensuring all baristas are enrolled and training records are accurately maintained.
-   Provide hands-on coaching and ongoing performance support to baristas to improve technical skills, consistency, and service excellence.
-   Maintain an up-to-date hospitality assets register, ensuring proper documentation, preventive maintenance tracking, and machine functionality.
-   Coordinate with food and beverage service providers at site offices to ensure commercial F&B services meet agreed quality and operational standards.

## Requirements

-   High School diploma or equivalent; relevant culinary or hospitality certification is a plus.
-   Minimum of 3 years’ experience as a Barista Supervisor or in a frontline supervisory role.
-   Strong multitasking abilities in a fast-paced environment.
-   Ability to work collaboratively as part of a team.
-   Fluency in both Arabic and English is preferred.
-   Positive attitude and commitment to providing outstanding guest service.

## Apply

[Apply at Qiddiya Investment Company](https://apply.workable.com/qiddiya-investment-company-1/j/0AECD86E29/apply)

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